Tata Consultancy Services

Engagement Manager

Tata Consultancy Services$124K — $194K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information systems, Business Administration, Engineering, or related field (master's preferred)
  • 15+ years of SAP experience, including 5+ years in program or engagement management role
  • Strong knowledge of SAP platforms and delivery methodologies
  • Proven ability to manage large-scale SAP transformation programs
  • Excellent stakeholder management and negotiation skills
  • Experience with onshore/offshore delivery models and third-party vendors

Responsibilities

  • Serve as primary point of contact for key SAP accounts to ensure delivery and customer satisfaction
  • Lead planning, execution, and governance of SAP projects including timelines, budgets, and quality
  • Develop and maintain trusted advisor relationships with senior stakeholders
  • Collaborate with solution architects and technical teams for alignment between design and business needs
  • Identify and mitigate risks and issues while focusing on delivery success
  • Drive continuous improvement and innovation across the SAP landscape
  • Manage contractual obligations including scope and deliverables
  • Support business development and pre-sales with proposals and client presentations

Benefits

  • Discretionary annual incentive
  • Comprehensive medical coverage including dental, vision, and disability insurance
  • Family support through maternal and parental leaves
  • Insurance options for auto, home, and identity theft protection
  • Commuter benefits and certification reimbursement
  • Generous time off including vacation and sick leave
  • Legal and financial assistance options including 401K and student loan refinancing
Full Job Description
Job Description:
• We are seeking an experienced Senior SAP Engagement Manager to lead the delivery of strategic SAP programs and manage end-to-end client engagement. This role is responsible for building strong client relationships, overseeing program delivery, ensuring alignment with business goals, and driving value through Enterprise solutions related services. The ideal candidate has a proven track record in SAP project leadership, stakeholder management, and cross-functional coordination in complex enterprise environments. This individual will act as the primary liaison between internal business stakeholders, IT teams, and third-party partners to ensure successful planning, execution, and delivery of SAP programs.

Job Summary

Key Responsibilities:
• Serve as the primary point of contact for key SAP accounts, ensuring successful delivery and customer satisfaction across all SAP engagements.
• Lead planning, execution, and governance of SAP projects or programs (S/4HANA, ECC, BTP etc.), including timelines, budgets, resources, and quality.
• Develop and maintain trusted advisor relationships with senior business and IT stakeholders.
• Collaborate with SAP solution architects, functional leads, and technical teams to ensure alignment between solution design and business needs.
• Identify and mitigate program risks, issues, and scope changes while maintaining a strong delivery focus.
• Drive continuous improvement, innovation, and value realization across the SAP landscape.
• Manage contractual obligations, including scope, service levels, change orders, and deliverables.
• Support business development and pre-sales efforts, including proposals, estimates, and client presentations.
• Ensure compliance with industry regulations, internal policies, and audit requirements when applicable.

Key Skills/Knowledge
• SAP Activate, PMP, or ITIL certification
• Knowledge of SAP S/4HANA, SAP Analytics Cloud, and SAP SaaS solutions
• Familiarity with Agile or SAFe methodologies for SAP project delivery
• Most recent experience in S/4 HANA Implementation /Landscape Transformation

Key Competencies:
• Leadership and team coordination
• Strategic thinking and execution
• Strong financial acumen and contract management
• Risk and change management
• Client relationship and stakeholder engagement
• Business development, team building and resource fulfillment

Experience Required
• 15-22 years of extensive experience with SAP lead business transformation Qualifications: (Please list all required qualifications)
• Bachelors degree in information systems, Business Administration, Engineering, or related field (masters preferred).
• 15+ years of SAP experience, including at least 5+ years in a program or engagement management role.
• Strong knowledge of SAP platforms (ECC, S/4HANA, BTP, Fiori, Analytics, etc.) and delivery methodologies (Agile, Waterfall, Hybrid).
• Proven ability to manage large-scale SAP transformation programs, rollouts, or AMS engagements.
• Excellent stakeholder management, communication, and negotiation skills.
• Experience working wi th onshore/offshore delivery models and third-party vendors.

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $124,500-$194,200 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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