The roleThe Engagement team partners with forward-thinking customers to transform how they hire. This isn't customer support - it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long-term value.
As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day-to-day, and our internal teams sharpen strategy with deep customer insights.
Key ownership areas:
- Build trusted, strategic partnerships with senior stakeholders, from recruiters to C-level, to drive business outcomes with AI.
- Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams.
- Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts.
- Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies.
- Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview's role as a category leader.
- Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action.
What you bring- 4+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.
- Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators.
- Strong analytical and strategic thinker; comfortable making data-driven decisions.
- Skilled in change management and guiding customers through transformation.
- A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop.
- Entrepreneurial, adaptable, and energized by experimentation.
- Deeply aligned with our brand: intelligent, low-BS, authentic, and customer-obsessed.
- This will initially be a remote role based out of NYC with a view to going hybrid in the future.
CompensationBase pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is:
$150,000 - $250,000.
What we offer- The best co-workers you'll ever have, in an environment that fosters cohesion, collaboration, and performance.
- Supreme rate-of-learning as we re-orient how the world works with AI.
- High compensation, through cash and equity.
- All the benefits you'd expect and more.
