Engagement Manager

Infosys Limited Digital • $135K — $160K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or foreign equivalent required; or 14+ years of experience with strong sales/relationship management/account management experience.
  • Strong experience in client engagement, account management, and business development.
  • Experience in the Capital Markets industry, including investment banks and asset management firms.
  • Demonstrated ability to build relationships with senior client stakeholders.
  • Experience in business development activities, proposals, and client discussions.
  • Strong leadership, communication, and presentation skills.
  • Experience working across business, technology, and consulting stakeholders.

Responsibilities

  • Manage client relationships and drive business development efforts.
  • Identify and support account growth opportunities with internal stakeholders.
  • Ensure successful execution of client commitments through collaboration with delivery teams.
  • Support strategic account planning and governance initiatives.
  • Develop strong relationships with senior client stakeholders and cross-functional teams.
  • Collaborate on proposals and presentations that meet client needs.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance options including Accident and Critical Illness
  • 401(k) plan with contributions based on salary
  • Paid holidays and Paid Time Off
Full Job Description
Job Description

Infosys is seeking a Senior Engagement Manager for its Capital Markets vertical. The person will be responsible for managing strategic client engagements, strengthening client relationships, supporting account growth, and working closely with delivery and business stakeholders to ensure successful execution of client commitments. The Senior Engagement Manager will play an important role in driving account growth, delivery excellence, and overall client satisfaction. Usually, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+.

Key Responsibilities:
• Client relationship management and business development: Build and strengthen relationships with key client stakeholders, identify growth opportunities, and support the opportunity management cycle from prospecting and evaluation through proposal and closure.
• Account growth: Work closely with account leadership and internal stakeholders to identify new business opportunities, expand existing engagements, and support account growth.
• Client delivery assurance: Collaborate with delivery and other stakeholders to ensure successful execution and fulfillment of commitments to clients.
• Account planning and governance: Support account planning, governance, stakeholder management, opportunity prioritization, and other strategic account initiatives.
• Stakeholder management: Develop strong working relationships with senior client stakeholders as well as cross-functional Infosys teams.
• Proposal and solution development: Collaborate with solution, delivery, consulting, and other internal teams on proposals and presentations aligned with client requirements.

About Infosys Capital Markets
Infosys works with Capital Markets firms to drive business transformation through deep industry expertise, digital technologies, and skilled professionals. Our capabilities span Asset Management and Retirement, Wealth Management and Private Equity, Investment Banking and Retail Brokerage, and Financial Markets, Custody and Clearing. Infosys helps clients navigate industry transformation through Digital-First, Cloud-First, and AI-First strategies, including modernizing legacy and data infrastructure, leveraging cloud and AI technologies, optimizing operations, and building greater agility and resilience while addressing evolving regulatory requirements

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience
• Strong experience in client engagement, account management, relationship management, business development, and/or delivery management.
• Experience working within the Capital Markets industry, including exposure to organizations such as investment banks, asset and wealth management firms, broker-dealers, exchanges, clearing organizations, or other Capital Markets institutions.
• Demonstrated ability to interact with and build relationships with senior client stakeholders.
• Experience supporting business development activities, proposals, presentations, and client discussions.
• Strong leadership, interpersonal, communication, and presentation skills.
• Experience working across business, technology, delivery, and consulting stakeholders.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications
• MBA degree or foreign equivalent and 10+ years of experience
• Strong understanding of the Capital Markets industry and its business and technology landscape.
• Knowledge of industry-specific go-to-market solutions.
• Understanding of business issues and transformation drivers within Capital Markets.
• Global Delivery Model experience.
• Experience managing large, complex, multi-location engagements.
• Experience growing and managing strategic client relationships.
• Exposure to areas such as investment banking, asset management, wealth management, trading, post-trade operations, clearing and settlement, risk, regulatory transformation, data, cloud, and AI-led transformation.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

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When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

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