OverviewThe MBCx Energy Analyst is responsible for monitoring based commissioning of building systems using fault detection and diagnostics (FDD) software. This role identifies operational faults in HVAC and building automation systems, diagnoses root causes using trend and historian data, and serves as a primary point of contact for assigned clients, communicating findings and corrective actions on an ongoing basis. The Analyst builds and maintains strong working relationships with facility and engineering staff at healthcare and education clients, ensuring issues are understood, prioritized, and resolved through continuous monitoring and data driven diagnostics.
Responsibilities- Monitor client buildings and systems through ENFRA Connect and other FDD tools on a recurring basis.
- Review flagged faults and rules output to identify operational issues affecting energy consumption, equipment performance, and comfort.
- Analyze trend data, historian data, and point level detail to diagnose root causes of mechanical, control, and sequence related faults.
- Investigate HVAC system performance including chillers, air handling units, VAV systems, and central plant equipment.
- Serve as the primary contact for assigned clients, building trust through consistent, clear, and timely communication.
- Conduct regular client meetings or calls to review open issues, explain root causes in accessible terms, and align on corrective priorities.
- Develop clear, actionable recommendations for correcting identified faults and present them to clients along with expected energy and reliability impact.
- Track fault resolution status and proactively follow up with clients and field technicians to confirm corrective action is completed.
- Manage client expectations around issue timelines, escalating unresolved or high impact faults internally and with the client as needed.
- Prepare and deliver periodic findings reports and dashboards summarizing discovered issues, savings opportunities, and resolution status for client stakeholders.
- Support rule customization and refinement within the FDD platform to improve fault detection accuracy for specific building types and equipment.
- Quantify and document energy and cost savings resulting from fault correction, and communicate results back to the client to reinforce program value.
- Collaborate with MBCx engineers and team leadership on complex diagnostic cases and client escalations.
- Maintain organized documentation of building systems, sequences of operation, and equipment inventories for assigned client portfolio.
- Support onboarding of new buildings or systems into the MBCx monitoring platform, including introducing the process and expectations to new client contacts.
- Uphold the company's owner advocacy philosophy, mission, and core values.
- Perform assigned duties with minimal supervision while working in a team problem solving environment.
QualificationsRequired Education, Experience, and Qualifications- Bachelor's Degree in Engineering.
- 7+ Years of Experience in a related field.
- Advanced knowledge of commercial HVAC systems.
- Experience with energy savings projects.
- Experience with life cycle cost analyses.
- Experience in analyzing utility data.
- At least 1 of the following: CEM, CMVP, CEP, CEA, EEP, or BEP certifications through the Association of Energy Engineers or equivalent.
- Registered Professional Engineer.
- Advanced Microsoft Excel skills and proficiency in other Microsoft applications.
- Performs work under minimal supervision.
- Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
- Possesses comprehensive knowledge of subject matter.
- Provides leadership, coaching, and/or mentoring to a subordinate group.
- May act as a lead or first-level supervisor.
- Critical thinking skills.
- Problem solving skills.
- Mathematic skills.
- Computer skills.
- Technical expertise.
- Leadership skills.
- Effective verbal and written communication skills.
- Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
- Versed in the industry and the Company's competitors.
- Ability to multitask and perform duties outside of the scope of work when necessary.
Preferred Education, Experience, and Qualifications- Experience with energy modeling software.
- Experience with building automation systems.
- Experience with energy efficiency programs.
- Experience in managing teams and people.
- Experience with data analytics tools such as Microsoft Power BI, Python, Tableau, Jupyter Notebook, or R.
- Strong organizational skills.
Travel Requirements- 10% of time will be spent traveling to job site(s)/office location.
Physical/Work Environment Requirements- Prolonged periods of sitting at a desk and working on a computer.
- Climbing stairs.
- Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.
- Repeating motions that may include the wrists, hands and/or fingers.
- Quiet environment.
- Light work that includes adjusting and/or moving objects up to 20 pounds.
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