Job Description
Focuses on securing all enterprise-managed endpoints through policy enforcement, compliance monitoring, device protection controls, and integration of UEM platforms with enterprise security systems.
Position requires on-site support.
Responsibilities may include, but are not limited to:
• Design and enforce compliance policies within Workspace One, Microsoft Intune, and/or Jamf.
• Oversee mobile security controls including device encryption, lost/stolen device workflows, and remote wipe/lock actions.
• Conduct security reviews for OS updates, CVEs, and platform changes.
• Work with security teams to integrate conditional access, certificate policies, and identity-based access controls.
• Develop automated compliance reporting using PowerShell or other scripting tools.
• Respond to escalated security incidents involving managed endpoints.
• Maintain documentation of security posture, SOPs, and enforcement standards.
Required Experience
• BS in IT or related field (preferred). Formal technical training, certifications, and/or additional experience may be substituted for the degree preference.
• Minimum of 2-4 years of experience in UEM administration with security responsibilities.
• Experience troubleshooting device compliance issues, policy conflicts, and non-compliance scenarios.
• Experience collaborating with enterprise security and engineering teams.
• Strong understanding of MDM/MAM security frameworks.
• Hands-on experience configuring compliance, encryption, device restrictions, and mobile security controls.
• Proficiency with PowerShell scripting for reporting and automation.
• Familiarity with identity systems, conditional access, and platform SSO.
• ITSM platform experience (BMC or ServiceNow).
Qualifications:
• Must obtain an agency public trust suitability determination prior to start date
• Must have strong analytical skills.
• Must be able to work with sensitive data in a controlled environment.
• Ability to support after-hours response for critical security issues.
• Ability to communicate effectively and efficiently with all levels of leadership.
• Must have excellent verbal and written communication and stakeholder-facing skills.
• Must be able to work independently and within a multi-disciplinary team to meet demanding deadlines in a fast-paced technology environment.
• Must maintain a high level of customer service for all support interactions.
• Experience with mobile threat defense platforms (MTD) is a plus.
• Experience supporting a complex Federal agency enterprise is a plus.
• Relevant security related certification(s) such as Security+, CASP+, Microsoft SC series, and/or Jamf 300+ are preferred.
