Job Description
Serves as the enterprise-level designer and technical authority for all UEM platforms across the environment. This role architects end-to-end management strategies for Windows, macOS, iOS, and Android devices, ensuring secure, scalable, and automated endpoint management.
Position requires on-site support.
Responsibilities may include, but are not limited to:
• Serve as lead architect for Workspace One, Microsoft Intune/Jamf enterprise deployments.
• Design configuration baselines, compliance frameworks, conditional access integration, and advanced automation pipelines.
• Define and maintain zero-touch deployment strategy across device types.
• Oversee high-level scripting architecture using PowerShell, Python, and platform-specific tooling.
• Lead major modernization efforts, including transitions to Declarative Device Management, Platform SSO, and ABM-driven provisioning.
• Provide guidance to engineering teams and mentor senior and mid-level administrators.
• Review and approve UEM security controls, reporting structures, and integration with enterprise systems.
Required Experience
• BS in IT or related field (preferred). Formal technical training, certifications, and/or additional experience may be substituted for the degree preference.
• 5-7 years direct UEM engineering experience.
• 3+ years architectural-level design or enterprise engineering leadership experience.
• Extensive experience implementing Apple Business Manager and Declarative Device Management.
• Expert-level knowledge of WorkSpace One, Microsoft Intune, and/or Jamf (deployment, configuration, lifecycle, compliance).
• Deep understanding of UEM security models, certificate-based authentication, conditional access, and mobile threat protection.
• Advanced scripting capability (PowerShell required; Python strongly preferred).
• Ability to design scalable, automated architectures supporting thousands of endpoints.
• Strong interpersonal and leadership skills.
Qualifications:
• Must obtain an agency public trust suitability determination prior to start date.
• Ability to work closely with executive leadership on sensitive, mission-critical decisions.
• Strong documentation and standards development capability.
• Must have excellent verbal and written communication and stakeholder-facing skills.
• Ability to communicate effectively and efficiently with all levels of leadership.
• Must be able to work independently and within a multi-disciplinary team to meet demanding deadlines in a fast-paced technology environment.
• Must maintain a high level of customer service for all support interactions.
• Experience supporting a complex Federal agency enterprise is a plus.
• Relevant expert-level Microsoft certifications are preferred.
