Enablement Operations Manager

Decagon

$100K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in enablement, program management, operations, or related roles
  • Strong organizational skills and attention to detail
  • Experience managing projects across multiple stakeholders
  • Ability to excel in fast-paced environments
  • Excellent communication skills with an execution-oriented mindset

Responsibilities

  • Own the onboarding and enablement operational processes
  • Manage systems, content, and resources for field teams
  • Support execution of training, certifications, and key field initiatives
  • Partner cross-functionally to enhance processes and alignment
  • Scale programs for a high-performing GTM team

Benefits

  • Flexible 'take what you need' vacation policy
  • Comprehensive Medical, Dental, and Vision insurance
  • Life Insurance and Disability coverage
  • Retirement Plan options
  • Parental Leave and family care benefits
  • Daily office lunches and snacks
Full Job Description
About the Team

Decagon's GTM Productivity team is focused on building a world-class revenue engine. We believe great enablement unlocks individual performance while helping the business scale through faster ramp, stronger execution, and higher productivity across the field.
About The Role

Decagon is looking for a Field Enablement Operations Manager to help scale the systems, programs, and operational processes that power our GTM organization. You'll play a key role in ensuring onboarding, training, content, and field programs operate seamlessly as we continue to grow.

This role sits at the intersection of enablement, operations, and program management, partnering closely with stakeholders across the business to help drive field readiness and execution at scale.
In this role, you will
  • Own the operational foundation of onboarding and enablement programs
  • Manage the systems, content, and resources that support our field teams
  • Support the execution of training, certifications, and key field initiatives
  • Partner cross-functionally to improve processes and drive alignment across the organization
  • Help scale the infrastructure and programs that enable a high-performing GTM team
Your background looks something like this
  • 3+ years of experience in enablement, program management, operations, learning & development, or related roles
  • Strong organizational skills and attention to detail
  • Experience managing projects and coordinating across multiple stakeholders
  • Ability to thrive in fast-moving environments and drive work independently
  • Strong communication skills and an execution-oriented mindset
Even better if you have
  • Experience supporting sales, customer-facing, or technical field teams
  • Experience with enablement, learning, or content management platforms
  • Experience supporting onboarding, training, or certification programs
  • Experience in a high-growth SaaS or startup environment
  • Familiarity with AI tools and modern productivity workflows


Benefits

We proudly offer the following benefits for our full-time employees:
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Daily lunches and snacks in the office to keep you at your best

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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