EMS & Outreach Program Manager

Omaha, NE 68104In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare profession, Public Health, or related field
  • 5 years of experience in education, operations, or community outreach
  • 2 years in a supervisory or leadership role
  • Strong knowledge of emergency medical services operations and AHA programs
  • Proficiency in Microsoft Excel, Word, and PowerPoint

Responsibilities

  • Provide leadership and operational oversight for EMS and outreach programs
  • Plan, implement, and evaluate EMS education and community outreach initiatives
  • Ensure compliance with regulatory and accreditation standards
  • Monitor and improve program performance and quality
  • Support instructors and community partnerships

Benefits

  • Hybrid work schedule with part-time remote options
  • Full-time regular employment
  • Engagement with community outreach and emergency preparedness initiatives
  • Opportunity for professional growth and development
  • Access to a collaborative healthcare education environment
Full Job Description
Requisition Details

GENERAL REQUISITION INFORMATION

Location
Omaha, NE

Requisition Number:
Staff_14995

Department
Continuing Education 50000529

Business Unit
College of Medicine

Reg-Temp
Full-Time Regular

Work Schedule
Monday - Friday, 8:00AM - 5:00PM

Remote/Telecommuting
Hybrid (part-time working on site, part-time working off-site)

Position Summary

The EMS & Outreach Program Manager provides leadership, supervision, and operational oversight for Emergency Medical Services (EMS), American Heart Association (AHA), community outreach, and emergency care education programs within the Center for Continuing Education (CCE). Reporting directly to the Director of Operations and Program Administration (DOPA), this position is responsible for the planning, implementation, coordination, evaluation, and continuous improvement of EMS and outreach programs while ensuring compliance with regulatory requirements, accreditation standards, institutional policies, and departmental procedures.

The EMS & Outreach Program Manager serves as the functional leader of the EMS & Outreach program area and is responsible for the day-to-day leadership of EMS education, AHA Training Center operations, community outreach initiatives, emergency preparedness training, and emergency care education programs. The position leads staff, supports instructors and community partners, promotes program quality, monitors program performance, and oversees successful implementation of program initiatives.

Position Details

Additional Information

Posting Category
Operations

Working Title
EMS & Outreach Program Manager

Job Title
Health Care Specialist

Salary Grade
HC26S

Appointment Type
B1 - REG MGR PROF SALARY

Salary Range
$81,400 - $130,200/annual

Job Requisition Begin Date
09/14/2026

Application Review Date
09/22/2026

Review Date Information:

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education:
Bachelor's degree

If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

Healthcare profession, Public Health, Health Education, Healthcare Administration, Human Services, or a related field.

Required Experience
5 years

If any experience is required, please specify what kind of experience:

Experience with education, operations, community outreach, public health or related experience in a healthcare setting which must include two years in a supervisory/leadership role.

Required License
No

If yes, what is the required licensure/certification?

Required Computer Applications:
Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Required Other Computer Applications:

Required Additional Knowledge, Skills and Abilities:

Demonstrated leadership and supervisory skills with the ability to effectively manage, develop, and motivate staff.

Strong knowledge of emergency medical services operations, American Heart Association (AHA) programs, and healthcare education environments.

Ability to establish and maintain effective working relationships with healthcare professionals, hospitals, public safety organizations, community partners, faculty, and staff.

Strong organizational, project management, and problem-solving skills.

Ability to manage multiple priorities, deadlines, and complex projects simultaneously.

Excellent verbal, written, and interpersonal communication skills.

Ability to interpret and apply regulatory, accreditation, and organizational requirements.

Experience analyzing operational data and utilizing information to support decision-making and continuous improvement.

Demonstrated ability to lead operational change, implement process improvements, and achieve program goals.

Proficiency with Microsoft Office applications and technology systems used for program administration, registration, reporting, and communication.

Preferred Education:
Master's degree

If any degree/training is preferred, please specify the type:

Nursing, Public Health, Healthcare Administration, Healthcare Leadership, EMS Administration, Organizational leadership, or a related field.

Preferred Experience:
  • Experience managing EMS, AHA, or emergency preparedness programs.
  • Experience developing and expanding programs in rural or underserved communities.


Preferred License:
Yes

If yes, what is the preferred licensure/certification?:
  • Nursing
  • Emergency Medical Services
  • Allied Health
  • Other healthcare discipline


Preferred Computer Applications:
Microsoft Outlook

Preferred Other Computer Applications:

Preferred Additional Knowledge, Skills and Abilities:

Experience with American Heart Association Training Center operations and instructor network management.

Knowledge of rural healthcare delivery systems and challenges affecting access to healthcare training.

Experience developing partnerships with healthcare organizations, educational institutions, and community organizations.

Experience leading community outreach, workforce development, emergency preparedness, or public safety education initiatives.

Familiarity with continuing education accreditation requirements and educational activity management.

Experience with learning management systems, registration systems, and education management software.

Experience managing revenue-generating educational programs and monitoring operational performance metrics.

Knowledge of quality improvement methodologies and performance management practices.

Experience working within higher education, healthcare, or public service organizations.

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