Primary Location

Department

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Schedule

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FTE

Employee Status

*Expected Starting Pay Range

*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply.Annual pay may vary based on FTE status.

Join Cincinnati Childrens as an EMR Analyst II 6 Epic Beacon and play an important role in supporting the technology behind complex oncology care. In this position, youll partner with clinical, operational, and technical teams to support, enhance, and optimize Epic Beacon workflows and solutions that directly impact patient care. You9ll have the opportunity to solve meaningful problems, contribute to system improvements and projects, and help ensure clinicians have reliable, effective tools to support the patients and families they serve.

JOB RESPONSIBILITIES

Build/Configuration/Release Mgmt

• Analyze, design, implement, and maintain moderately complex systems that greatly improves clinical care and patient management.

• Support system testing.

• Document testing outcomes.

• Work to develop technical solutions.

• Utilize development lifecycle process, operating procedures, and documentation to implement and support system solutions.

• Where applicable, collaborate on the scheduling of the applicable clinical systems training and build environments to ensure currency and usability to support end user training.

• Independently develops educational technology content for applicable use.

• Recommends opportunities for and participates in process improvement to advance education and learning processes, content tracking, content review and revision.

• Drives the use of multivariate learning modalities to cover the adult learning spectrum and clinical system education need.

Leadership

• Take ownership of tasks with sense of urgency and drive them to completion.

• Take initiative and know what needs to be done.

• Communicate to supervisor regarding overall issues, roadblocks.

• Identify the appropriate resources needed to complete small/medium projects.

• Support the communication on project-related issues and developments.

• Work with cross functional teams.

• Attend and participate in design and leadership team meetings for the various clinical applications deployed throughout the hospital.

• Consult with end users to ensure that clinical system applications and accompanying training programs and materials support global and unique patient care delivery processes.

• Network with internal and external experts to identify best practices for clinical system use and training.

• Promote use of industry best practice tools for efficiency and innovative education and learning.

Professional Growth & Development

• Maintain currency in the field by participating in educational opportunities provided by vendor and other customer connections.

• Conduct and participate in instructional sessions.

• Use knowledge to improve skills.

• Develop and maintain positive relationships, both internal and external to CCHMC.

• Motivate people and encourage teamwork.

• Work well with others and fosters a positive team environment.

• Prepare oral and written presentations.

Project Management

• Support/and or lead the design, development, and implementation of new and enhanced application requests.

• Support and/or lead project plans and other project- related documentation for moderately complex projects.

• Determine the scope of moderately complex projects.

• Coordinate the appropriate resources needed.

• Prioritize, organize, and complete assigned tasks and associated documentation upon directives from supervisor or customers.

• Seek the appropriate resources needed for activities.

• Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues.

• Effectively works with cross functional teams to ensure proper integration.

• Consult with and support the end user community to develop and validate requirements for system solutions.

Customer Support

• Develop collaborative professional relationships with customer group and key stakeholders.

• Demonstrates advanced troubleshooting skills.

• Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support.

• Independently critically thinks to work through details of a problem to reach a positive solution.

• Plan and execute the support for a user base through clinical system training and the creation and curation of advanced education and training materials.

• Adhere to and promote continual adoption of change management policies and procedures.

• Interact with all levels of staff throughout the Medical Center in a collaborative manner.

• Strong sense of personal accountability.

• Model outstanding customer service behavior, including timely and effective follow-up with customers.

• Always maintain CCHMCs service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES).

JOB QUALIFICATIONS

• Bachelor's Degree or equivalent combination of education and experience

• 2+ years of work experience in a related job discipline

PREFERRED QUALIFICATIONS

• Knowledge of oncology workflows, treatment plans, infusion workflows, medication administration processes, and oncology clinical documentation

• Epic certifications such as Beacon Oncology, Ambulatory, Orders, Willow, or related clinical applications