McKesson

Employer Strategic Client Executive

McKesson • $76K — $127K *
Overland Park, KS 66212In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4+ years in Account Management or Client Success Management.
  • Experience in a SaaS or healthcare benefits sector.
  • Knowledge of client account management and engagement marketing strategies.
  • Strong communication and project management skills.
  • Proficient in written and verbal communication with a keen desire to learn.
  • Self-motivated and adaptable in a growing company environment.
  • Familiarity with Salesforce, Microsoft Office Suite, and marketing automation tools.

Responsibilities

  • Act as the primary liaison for client meetings and marketing strategies.
  • Track client performance metrics and monitor ROI.
  • Analyze and present client data and insights effectively.
  • Evaluate program effectiveness and member engagement.
  • Collaborate on implementation for service delivery and marketing plans.
  • Manage member-facing educational materials and communications.
  • Facilitate cross-functional projects and internal communications.
  • Support account renewal processes in conjunction with sales teams.
  • Drive client engagement through strategic marketing initiatives.
  • Integrate member experiences with partners and vendors.

Benefits

  • Collaborative work environment with growth opportunities.
  • Access to a comprehensive benefits package.
  • Opportunities for professional development and performance incentives.
Full Job Description
Role Overview

The Strategic Client Executive leads all ongoing client-facing activities for Rx Savings Solutions' Employer partners. This role is responsible for developing relationships with our employer partners to drive successful performance, client retention, and growth. This role is the primary point of contact for client meetings, communications, and coordination of standard engagement marketing plans. The Strategic Client Executive ensures operational excellence in client engagement, implementation, and delivery of services, while acting as a trusted partner to both internal teams and external clients. The role works closely with the Commercial sales team to renew accounts, supporting the renewal process through ongoing account management activities.

Key Responsibilities

  • Serve as the main liaison for all client meetings, communications, and client-specific coordination for standard marketing plans.


  • Monitor client obligations and performance for ROI, including tracking incentives for registration and supporting operational delivery of services.


  • Obtain and interpret reporting, analytics & insights to create and present the client story, capturing both qualitative and quantitative insights.


  • Measure, track and evaluate program effectiveness and member engagement.


  • Collaborate with the implementation team to ensure successful set-up for ongoing delivery of services, including standard engagement marketing plans, to ensure a successful launch to employer group members.


  • Work with assigned clients to strategize and project manage all member-facing educational and communication materials, including internal communications as well as support for open enrollment


  • Provide internal client communications support, ensuring alignment and clarity across teams.


  • Facilitate cross-functional projects and operational development, collaborating with internal partners as needed.


  • Represent Rx Savings Solutions with professionalism and a polished presence in all client interactions.


  • Create structure in ambiguous situations, supporting growth and strategic client account plans and initiatives.


  • Support the renewal process through ongoing account management activities, working closely with the sales team.


  • Collaborate with engagement and marketing teams to strategize and project manage member-facing educational and communication campaigns (digital and print).


  • Collaborate with partners and vendors as needed to facilitate member experience integrations, such as incentives, data feeds and integrated reporting


Experience & Qualifications

  • 4+ years of experience in Account Management, Client Success Management, Engagement Marketing, or relevant positions.


  • Experience working in a Software as a Service (SaaS) and/or healthcare benefits environment.


  • Clear understanding of client account management, client lifecycles, and engagement marketing strategies.


  • Strong project management and communication skills.


  • Excellent written and verbal communicator with a passion for learning.


  • Self-motivated with a willingness to adapt to change in a growing company.


  • Ability to present and contribute ideas, and proven ability to work in a team environment.


  • Experience with Salesforce, Microsoft Office Suite, and marketing automation platforms preferred.


  • Ability to travel as needed (estimated 5-10% annually).


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$76,600 - $127,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

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