UCLA Health

Employee Relations Investigator

UCLA Health$105K — $234K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in employee relations or complaint investigations, with progressive experience.
  • Preferred experience in healthcare, higher education, public sector, and union environments.
  • Expertise in conducting complex workplace investigations.
  • Knowledge of relevant employment laws and regulations (e.g., DOL, EEOC, Title IX).
  • Strong analytical skills for interpreting complex issues.
  • Excellent written communication for reports and correspondence.
  • Effective oral communication for explaining information at all organizational levels.
  • Interpersonal skills for sensitivity and resolution facilitation.

Responsibilities

  • Facilitate resolution of employee complaints in collaboration with various UCLA offices.
  • Coordinate investigations involving multiple compliance and legal services.
  • Provide training to departments on employee relations to mitigate future issues.
  • Assist in improving complaint investigation processes across Human Resources.
  • Manage special projects and serve on cross-functional committees as needed.

Benefits

  • Flexible hybrid work arrangement.
  • Opportunity for continuous career development.
  • Engagement with a variety of cross-departmental initiatives.
  • Supportive work environment focused on employee well-being.
Full Job Description
General Information

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Work Location: Los Angeles, CA, USA

Onsite or Remote

Flexible Hybrid

Work Schedule

Monday through Friday from 8:00am to 5:00pm

Posted Date

07/24/2025

Salary Range: $105700 - 234500 Annually

Employment Type

2 - Staff: Career

Duration

indefinite

Job #

7974

Primary Duties and Responsibilities

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In partnership with Employee and Labor Relations, you will facilitate complaint resolution, when appropriate. In this role, you will effectively coordinate investigations and/or collaborate with Employee and Labor Relations, Office of Compliance and Privacy Services, Staff Diversity & Compliance, Title IX, Risk Management, Staff/Faculty Counseling, Audit, Campus HR, Local/General Counsel and UCOP when appropriate/required.

As our Employee Relations Investigator, you will also provide training and consultation to departments in a variety of employee relations/complaint areas to reduce future complaints and liability. You will assist in process improvements related to complaint investigations; within Human Resources and in coordination with other UCLA Offices/UCOP. You will also manage special projects as assigned, serve on cross functional task forces/committees and provide cross coverage for Employee Relations as needed.

Salary: $105,700 to $234,500 Annually

Job Qualifications

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• 7+ years of progressive experience in employee relations/complaint investigations (or related experience).
• Healthcare industry, higher education, and/or public sector experience preferred; experience in a union environment preferred.
• Ability to lead and conduct all aspects of complex workplace investigations.
• Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc).
• Strong analytical skills to interpret and dissect complex issues.
• Strong written communication skills to write clear, concise and logical reports, correspondence and summaries.
• Strong oral communication skills to effectively convey and explain information to all levels of employees and management. Strong skills in effectively conducting investigatory interviews.
• Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions.
• Ability to build relationships and work collaboratively with other UCLA offices (Title IX Office, Office of Legal Affairs, Office of Compliance and Privacy Services, Insurance and Risk Management, etc.) and with the UC Office of the President.
• MS Office Suite proficiency (MS Word, Outlook, Power Point, etc).

Current/former UC employees are subject to a personnel file review.

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
Learn more about UCLA Health
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