St. Jude Children's Research Hospital

Employee Relations Advisor

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in employee relations, workplace investigations, conflict resolution, or human resources.
  • Strong understanding of labor laws and workplace regulations.
  • Exceptional communication skills to convey complex issues effectively.
  • Ability to manage difficult discussions with professionalism and empathy.
  • Proactive mindset with capability to work both independently and collaboratively.

Responsibilities

  • Conduct thorough investigations into employee concerns and potential policy violations.
  • Mediate conflicts to maintain a positive work atmosphere.
  • Identify and mitigate risks related to employee relations issues.
  • Consult staff on regulatory compliance and employee morale.
  • Stay updated on employment laws and industry best practices.
  • Build relationships with internal stakeholders to foster communication.
  • Collaborate with the HR team to share insights and tackle challenges.

Benefits

  • Comprehensive healthcare coverage for employees and their families.
  • Retirement plan with employer matching contributions.
  • Generous paid time off including vacation and sick days.
  • Opportunities for professional development and training.
  • A supportive work environment focused on inclusion and employee well-being.
Full Job Description
We are seeking a skilled and compassionate Employee Relations Advisor to provide expertise and practical guidance on all employee and labor relations-related issues. In this role, you will have a significant impact on our hospital's culture by handling complex employee relations matters, conducting investigations, and promoting a positive and supportive work environment.

The selected candidate will need to handle difficult conversations with professionalism, mediate between different parties, and stay current on employment laws and regulatory requirements. You'll also be instrumental in providing consultation to staff on issues related to morale, compliance, and organizational policies, ensuring adherence to the highest standards of excellence.

Key Responsibilities:
  • Conduct Investigations: Lead thorough, impartial investigations into employee concerns, complaints, or potential violations of company policies, ensuring compliance with legal and regulatory standards.
  • Resolve Conflicts: Mediate and facilitate resolutions to workplace conflicts, helping both employees and leadership navigate sensitive situations and maintain a positive work atmosphere.
  • Mitigate Risk: Identify, assess, and provide guidance on potential risks related to employee relations issues, minimizing legal or organizational exposure.
  • Consult and Advise: Provide expert consultation to staff on issues related to morale, employee satisfaction, and regulatory requirements, ensuring compliance with laws, policies, and best practices.
  • Stay Informed: Keep up to date with changes in employment laws, labor regulations, and best practices to offer sound advice and support across the organization.
  • Build Strong Relationships: Develop strong working relationships with internal stakeholders, including managers, employees, and senior leadership, to foster open communication and collaboration.
  • Collaborate with a Team: Work closely with a diverse HR team, sharing insights and best practices to tackle challenges and support the success of the organization's mission.


What We're Looking For:
  • Proven experience in employee relations, workplace investigations, conflict resolution, or human resources.
  • Strong understanding of labor laws, workplace regulations, and compliance requirements.
  • Exceptional communication skills, with the ability to listen, analyze, and communicate complex issues clearly and effectively.
  • Ability to handle difficult conversations with empathy, professionalism, and tact.
  • A proactive, solution-oriented mindset with the ability to work both independently and as part of a team.
  • A passion for creating a positive, inclusive workplace culture where employees feel valued and supported.


Minimum Education:
  • Bachelor's Degree required.


Minimum Experience:
  • Minimum Requirement: 2+ years of HR or related experience.
  • Some experience/ working knowledge of principles and practices of ER systems and programs.
  • Experience performing complex reporting and analyses.
  • Workday experience preferred.
  • Experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides, preferred.
  • Proven performance in earlier role.
  • Experience with Unions is preferred.


Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $60,320 - $105,040 per year for the role of Employee Relations Advisor.

Explore our exceptional benefits!

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

About St. Jude Children's Research Hospital

St. Jude Children's Research Hospital is a pediatric treatment and research facility focused on children's catastrophic diseases, particularly leukemia and other cancers. The hospital was founded in 1962 by entertainer Danny Thomas and is located in Memphis, Tennessee. St. Jude is the first and only pediatric cancer center to be designated as a Comprehensive Cancer Center by the National Cancer Institute. The hospital has treated children from all 50 states and from around the world. St. Jude is known for its groundbreaking research and treatment of childhood cancer and other life-threatening diseases.
Learn more about St. Jude Children's Research Hospital
Size
4,500 employees
Industry
Founded
1962

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