As an
Employee Benefits Account Manager, you will provide support to the Strategic Account Executive. You will
build relationships with internal and external customers while providing guidance and assistance. You will have
continuous learning and development opportunities to work towards your career goals.
Your job responsibilities as an Employee Benefits Account Manager:- Serve as the point of contact for client and carrier inquiries and provide a response to the inquiry in a timely manner ensuring accuracy.
- Create and maintain internal client files and records as needed, ensuring compliance with company policies and federal and state regulations.
- Attend and participate in client meetings with the Strategic Account Executive, serving as s a Subject Matter Expert (SME) for procedural and administrative matters.
- Review plan documents (master application, master policy, summary plan description, administrative service agreements, etc.) ensuring information is complete and free of errors.
- Draft a variety of communication/education documents to be sent to the client announcing new plans or changes to existing plans. Conduct employee meetings or webinars to educate client's employees.
- Works with clients and carriers to ensure the plan implementation paperwork and enrollment process for renewals and/or changing carriers is completed accurately and in a timely manner.
- Coordinate and research client ERISA and other legislative plan requirements. Work with Project Analyst to prepare Form 5500 filings on client welfare benefit plans and instructs client on filing procedures and guidelines.
- Providing training and support to clients in regard to administrative procedures that are provided for the clients from the carriers, ensuring the training is appropriate for the target audience.
Qualifications:- Bachelor's degree from an accredited college or university preferred
- Prior broker experience with employer groups of 100+ employees, benefit/insurance customer service and/or account administration, or related field preferred
- Minnesota Life and Health License
- An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications
- Must be a critical thinker, with strong communication, interpersonal, multi-tasking, and organizational skills.
- Excellent verbal and written communication skills
- The preferred candidate is a team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.
- Strong communication, interpersonal, multi-tasking, and organizational skills required
- Must be thorough, detail-oriented and is responsible for working with confidential information
- Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs
- Ability to function independently with minimal supervision
What we offer you:- A rewarding career helping local businesses in the community
- Rewards for top performers
- Medical/dental/vision/life insurance
- Paid Parental Leave
- Health Savings Account
- 401k matching program
- Voluntary insurance options
- Life and disability Plans
- A work/life balance because that's important for all of us
- Opportunity to learn from the expertise of your coworkers
- Growth- HUB is growing, and so can your career
- Ability to be part of a motivated, winning team
The expected salary range for this position is $80,000 to $95,000 annually and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#LI-KP1Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year degree)
