Job Summary: The Employee Benefits Account Executive is responsible for managing a book of business, policy quotes and carrier liaison for assigned clients/groups. Regularly interacts with new and existing clients while being responsible for devising creative solutions to meet client needs as to coverage and costs. Regularly exercises discretion and independent judgment on significant accounts including but not limited to negotiation of product pricing, interviewing clients; collecting and analyzing information regarding the client and assisting in product and pricing determinations; affecting, interpreting, and implementing various company policies regarding the specific factual circumstances of each client.
Responsibilities:- Guide clients and internal team members on compliance and regulatory policies to meet industry standard requirements and provide monthly claim reports from carriers to all clients
- Oversee the status of wellness strategy and programs for clients, along with support to promote monthly incentives or varied programs offered by carriers
- Review the open enrollment process and ensure proper changes, financial and annual review for year projected, and medical costs to determine benefits cost for employees
- Support clients with renewal and insurance communication for employees and provide guidance for learning webinars, video tutorials with brokers to ensure proper launch strategy for the clients
- Assist with escalated client issues and partner with claims department when necessary
- Partner with the legal team to communicate changes or updates per regulatory requirements and be the liaison to the clients on any policy or industry mandates
- Request and monitor the census report from the Marketing team to complete the underwriting questionnaire and provide additional information from the carriers and send it to clients
- Meet regularly with brokers to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates
- Develop and cultivate relationships with producers, company underwriters, and wholesale brokers and attend marketing strategy meetings for new business with brokers and selected internal team members
- Manage RFPs, non-renewals, and cancellation requests to retain business where appropriate and act as the lead representative to an assigned book-of-business
- Strategically guide the client through the decision-making process and assist the Account Managers with specific escalated claims issues to locate a solution for the client/group
- Establish multi-year strategic plan development and present to client/group and manage the financial information and be responsible for renewal negotiation
- Prepare and present renewals by partnering with the internal Marketing team for census reports, client/group data, and drive calendar meetings and events for the team
- Show thorough knowledge in Underwriting, Compliance, COBRA, HIPAA and other regulatory areas
Education and Experience:- Bachelor's degree in business or related field of study or equivalent experience required.
- Minimum 4+ years of large complex employee benefits experience within an insurance related industry with an emphasis on Self-Funded, Level Funded and Large Group Clients.
- Current Insurance License in Health and Life for the state in which your agency office is located.
- Ability to work toward professional designation.
- Strong computer skills and a high level of comfort in a virtual work setting.
- Strong knowledge of Microsoft Office products.
- Excellent verbal and written communication abilities.
- Ability to work well on a team.
- Strong organizational and multi-tasking abilities
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Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.Employee BenefitsWe also offer our employees a comprehensive suite of benefits and perks, including:
- Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
- ... and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
