City of Baltimore (Mayor and City Council of Baltimore)

Employee Assistance Counselor III - Department of Human Resources

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in mental health, psychology, counseling, social work, or related field with a counseling specialty.
  • Four years of experience counseling adults on psychological, addiction, interpersonal, or employment-related issues.
  • Two years of supervisory or lead experience overseeing professional staff.
  • Current license in mental health counseling or social work as per Maryland law.

Responsibilities

  • Conduct in-depth mental health assessments of City employees seeking counseling.
  • Provide referrals and short-term, solution-focused counseling services.
  • Lead and train employee assistance counselors and graduate student interns.
  • Oversee program operations in the absence of the EAP Chief.
  • Ensure continuity of counseling services and adherence to ethical practices.

Benefits

  • Conventional workweek with a minimal physical exertion requirement.
  • Opportunity to work in various locations, including office and job sites.
  • Engagement with a diverse employee population across the City.
  • Access to community resources and insurance systems for employee assistance.
Full Job Description
Salary Range:

$73,897.00 - $118,515.00 Annually

Hiring Salary Pay:

$73,897.00 Annually

Job Summary
An Employee Assistance Counselor III conducts in-depth mental health assessments of City employees who are mandated to seek counseling or are self-referred; and provides referrals and short-term, solution-focused counseling. Work of this class involves leading employee assistance counselors and graduate student interns but does not involve full supervisory duties or responsibilities. In the absence of the EAP Chief, employees in this class serve as the Chief's designee, providing operational oversight and ensuring continuity of program operations.

Incumbents receive general supervision from a technical superior. Employees in this class work a conventional workweek. Work is performed in an office and occasionally at job sites where working conditions are normal. Work requires minimal physical exertion.

Minimum Qualifications
On or before the date of filing the application, each candidate must:

EDUCATION: Have master's degree from an accredited college or university in mental health, psychology, counseling, social work or a related field with a counseling specialty.
AND

EXPERIENCE: Have four (4) years of experience in counseling adult individuals with psychological, addiction, interpersonal or employment-related problems including two years of supervisory or lead worker experience overseeing professional staff.

LICENSES, REGISTRATION AND CERTIFICATES
Employees hired after January 26, 2007, are required to hold and maintain one of the following current licenses to practice within the State of Maryland: Licensed Master Social Worker (LMSW), Licensed Certified Social Worker (LCSW), Licensed Certified Social Worker - Clinical (LCSW-C), OR a Licensed Clinical Professional Counselor (LCPC).

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration.

KNOWLEDGES, SKILLS, AND ABILITIES
• Knowledge of the theories and principles of psychology and human behavior.
• Knowledge of the principles, practices and techniques of clinical and crisis intervention counseling.
• Knowledge of the physiological, pharmacological, psychological and socio-cultural aspects of chemical dependency/substance abuse on the workplace, and in families.
• Knowledge of substance abuse and mental health treatment modalities especially Brief-solution focused psychotherapy, and the effects on the workplace.
• Knowledge of the principles and practices of case management.
• Knowledge of and appropriately use community resources and insurance systems in the State.
• Knowledge of employee assistance program core technology.
• Knowledge of ethical standards for employee assistance professionals.
• Ability to coordinate, expedite and maintain a varied employee work caseload.
• Ability to train subordinate employee assistance counselors and interns.
• Ability to establish and maintain effective working relationships with City employees and their supervisors, public and private care providers and employee assistance counselors.
• Ability to assign, review, organize and schedule the work of others.
• Ability to maintain confidential documentation as set forth by state and federal laws.
• Ability to write detailed clear, concise and complex reports on City employee problems, resolution strategies and goals and the varying degrees of success or failure of the employee in problem resolution.
• Ability to communicate effectively both orally and in writing.

Additional Information

Background Check
Those eligibles who are under final consideration for appointment will be required to authorize the release of criminal conviction information and successfully pass a fingerprint and background investigation.

Probation
All people, including current City employees, selected for this position must complete a mandatory six-month probation.

Eligibility
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

Education Accreditation
Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

Selection Process
All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

Examination Process

Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

Your Recruiter: Ayomide Arodoye
If you have any questions, please contact Ayomide Arodoye, Recruitment Talent & Acquisition Specialist II via email at Ayomide Arodoye @baltimorecity.gov.

Financial Disclosure: This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

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