Emer Response Specialist II

Mission Support and Test Services, LLC

$65K — $97K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field; at least 2 years of professional experience or equivalent training.
  • Strong decision-making skills; capable of using judgement and creativity to solve problems.
  • Exceptional interpersonal skills; proficient in verbal and written communication, able to interface with diverse stakeholders.
  • Ability to manage multiple competing tasks and work under pressure.
  • Experience in high-stress environments, specifically in emergency operations centers.
  • Capacity to retain detailed information on processes, procedures, and emergency events.
  • Must maintain confidentiality and be reliable in handling sensitive information.
  • Eligible for on-call duty and possible non-standard hours; 10% travel may be required.

Responsibilities

  • Support operations for all radiological response teams, including training, outreach, and exercise planning.
  • Utilize the NA84 Asset Readiness Management System effectively for management tasks.
  • Maintain readiness of the Reach-back Operations Center for training and real-world events.
  • Act as a recall-ready emergency response team member, available 24/7 while on duty.
  • Uphold a professional demeanor and confidentiality in daily activities.
  • Prioritize and coordinate tasks, especially under tight deadlines.
  • Communicate regularly with federal agency customers and stakeholders, ensuring needs are met.
  • Build collaborative relationships with government agencies to achieve exercise and drill objectives.

Benefits

  • Flexible work schedule options available (5/8's, 9/80's, or 4/10's work weeks).
  • Based at Andrews Air Force Base, offering unique work environment accessibility.
  • Full-time role with a dedicated focus on emergency response capabilities.
Full Job Description
Job Description

Responsibilities

Mission Support and Test Services (MSTS) is seeking a talented individual to support the emergency response assets of the Remote Sensing Laboratory (RSL) division, located on Andrews Air Force Base. The selected candidate will serve as an Emergency Response Specialist for the Emergency Response Support and Logistics (ERS&L) Department Readiness Section.

Key Responsibilities
  • Perform an array of tasks associated with operations support for all radiological response teams. This will include a variety of complex tasks including on call duty rosters, training administration, outreach and exchange coordination, exercise planning and execution, and support to real-world operations.
  • Become a proficient user with the NA84 Asset Readiness Management System.
  • Assist with maintaining the Reach-back Operations Center to ensure readiness for trainings, exercises, and real-world events.
  • Serve as an emergency response team member and be available for recall 24 hours a day while on duty. Provide support during non-working hours when available. Assist with equipment preparation.
  • Maintain confidentiality and display a professional demeanor in daily activities.
  • Coordinate and prioritize conflicting and/or challenging deadlines.
  • Communicate on a regular basis with customers and stakeholders at various levels from numerous federal agencies.
  • Exhibit a dedicated customer-service attitude and strive to provide excellent support to various stakeholders.
  • Professionally interface and coordinate with program managers and other personnel at all levels from NNSA and the Department of Energy (DOE) National Laboratories.
  • Develop and maintain relationships with other government agencies and external parties to facilitate exercise/drill requirements.
  • Perform related work as assigned by the Readiness Section supervisor and ERS&L Department Manager.


Qualifications

  • Bachelor's degree in related field and at least 2 years of professional level experience or equivalent training and experience.
  • Ability to use independent judgement, creativity, initiative, knowledge, and experience to resolve problems.
  • Candidate must possess excellent interpersonal and organizational skills, with proficient verbal and written communications capabilities. Must have the ability to interface professionally, internal, and external to the organization.
  • Ability to deal with pressure of handing multiple tasks, complaints, frequent interruptions, and time constraints.
  • Ability to handle high-pressure situations, i.e. working in an emergency operations center supporting field team operations and federal customer requests.
  • Ability to remember procedures, terminology, schedules, emergency response events, and other details.
  • Must treat all information and data within the scope of the position with appropriate confidentiality and security.
  • Able to perform during non-working hours and take on-call duty.
  • Domestic travel may be required approximately 10% of the time.
  • A "Q" clearance is desired.
  • Flexible work schedule can be negotiated with the manager; employees can work 5/8's, 9/80's or 4/10's work-week.
  • The primary work location will be based at the Remote Sensing Laboratories at Andrews Air Force Base, Maryland (RSL-A). This position is full-time at the RSL-Andrews' office.
  • Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
  • Must possess a valid driver's license.


Annual salary range for this position is: $65,249.60 - $97,884.80.

Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.

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