Eligibility Appeals Supervisor

Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Health and Human Services

Title: Eligibility Appeals Supervisor

State Role Title: Hearing Legal Servcs Mgr II

Hiring Range: $118,739 - $130,777

Pay Band: 6

Agency: Dept of Med Assistance Svcs

Location: Dept of Medical Asst Services

Agency Website: www.dmas.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Medical Assistance Services (DMAS) is excited to offer a competitive opportunity to serve as the Eligibility Appeals Supervisor in the Appeals Division.

Job responsibilities will include, but are not limited to:

Motivate and manage a team of hearing officers within the Appeals Division to process and adjudicate client eligibility appeals.

Direct the activities of the team, while providing hands on support to manage the team's workload and ensure quality output.

Occasionally serve as a hearing officer to review and adjudicate client eligibility appeals.

Ensure team members are trained and continuously growing in their skills.

Support the sustainment of a culture of teamwork and high expectations for employees.

Work collaboratively with the Appeals Hearing and Decision Manager and other leaders in the Appeals Division to ensure continuity of operations and continuously improve processes and
procedures.

Provide excellent customer service, treating everyone who interacts with the Division with respect and dignity; ensure every appellant receives full due process; support a collaborative and positive work environment; and produce a quality work product.

The business needs for this position have in office requirements to include but are not limited to attending in-person hearings, meetings, training, and occasional conferences.

Located in beautiful Central Virginia, the Richmond area puts you just 2 hours from the Blue Ridge Mountains, Virginia Beach and Washington DC. To learn more about the Richmond, VA area visit: https://www.virginia.org/

Minimum Qualifications

Competitive candidates will meet these minimum qualifications:

Considerable experience independently leading a team to meet established time frames.

Considerable work-related experience applying rules to facts to reach logical, legally supportable conclusions.

Considerable knowledge of administrative law and / or appeals procedures.

Considerable knowledge of legal research methodologies, including computerized legal research.

Considerable experience with technology, including MS Office.

Considerable experience interpreting, applying, and analyzing federal and state complex laws, regulations, policies, or case law.

Considerable experience in managing competing priorities and meeting deadlines.

Considerable experience with internal and external stakeholders.

Considerable experience in legal analysis and legal writing.

Additional Considerations

Competitive candidates should meet these additional considerations:

Admission to the Virginia State Bar in good standing.

Experience drafting appeal decisions.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The Virginia Department of Medical Assistance Services (DMAS) does not offer employment-based Sponsorship. Selected candidates will have their work authorization completed using the E-Verify Program.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures, to include the Commonwealth's Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

Telework arrangements are a privilege and may be rescinded at any time based on performance and/or business need. The agency reserves the right to modify or terminate a telework arrangement, provided that reasonable notice is given to the employee.

This position requires a fingerprint based Criminal History Background Check, Education Checks if applicable, Work History Verification with references.

This position requires the submission of a Statement of Economic Interest (financial disclosure).

If you wish to apply for a job with the Department of Medical Assistance Services, an application and/or resume for employment must be submitted electronically through this website. Mailed, faxed, emailed, or hand-delivered applications/resumes will not be accepted. Consideration for an interview is based solely on the relevant information presented in the state application and/or resume submitted before the closing date.

Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Contact Information

Name: DMAS Talent Acquisition

Phone: 804 - 225 - 4407

Email: [email protected]

Advertised: 21 Jul 2026 Eastern Daylight Time
Applications close: 04 Aug 2026 Eastern Daylight Time

Whatsapp Facebook LinkedIn Email App