Salary : $95,344.60 - $131,433.64 Annually
Location : Burbank, CA
Job Type: Full-Time
Job Number: 250271B1
Department: Burbank Water & Power
Opening Date: 07/18/2025
Closing Date: 9/12/2025 5:00 PM Pacific

The ideal candidate for the Electric Service Planner in Electric Services will be instrumental in supporting BWP's goals of providing electric service to our residential and commercial customers. The ideal candidate is someone who takes the initiative with projects, manages multiple tasks in an efficient and effective manner, follows through with deadlines, communicates effectively with the team and customers, and has a strong ability to propose service upgrades in an efficient, practical, technically sound, and cost-effective manner. The ideal candidate must be familiar with or ready to learn General Order No. 95 guidelines, Burbank City code, BWP Electric Service Requirements, NEC, EUSERC, and related codes as they apply to a publicly owned electric utility, including residential, solar, and accessory dwelling units. The ability to develop and maintain positive working relationships with team members is necessary to be successful in this role. In addition, experience with BWP processes and procedures or other exposure to an electric utility is desirable.

OPEN COMPETITIVE RECRUITMENT

Open to all qualified candidates.
Tentative examination dates for this recruitment:
Week of 10/06/25 - Blind application and supplemental scoring
Week of 10/27/25 - Oral interview

Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.

Under direction to: perform a wide range of administrative, professional and technical duties in providing electric utility services to customers; perform related work as required.
Essential Functions
Utility representative who meets with customers, developers, architects, electricians, electrical engineers and contractors to determine new electrical services; reviews architectural plans, load calculations and electrical diagrams; prepares work orders, drawings and specifications for the installation of non- distribution facilities for residential, commercial, and industrial developments; manages maintenance and capital projects including small or medium overhead pole line extensions and upgrades; analyzes potential load requirements; prepares drawings for developers; coordinates and oversees the development of construction plans; conducts field checks of existing overhead lines for clearances and other utility conflicts; performs miscellaneous engineering duties and updates drawings; prepares a service confirmation and spots the locations of the electric meter panel for temporary and permanent services; collects fees from customers at the utility counter and signs up customers for new service; reviews electrical panel drawings prior to manufacture; performs a wide variety of related engineering duties, including but not limited to transformer load studies, system analysis, short circuit calculations, estimating, AutoCAD drafting, Oracle applications and Joint Pole procedures; works at the one-stop customer counter in the first floor lobby for both water and electrical service; performs other related duties as assigned; drives on City business.
Minimum Qualifications
Employment Standards:

Knowledge of General Order 95, General Order 128, Electric Utility Service Equipment Requirements Guidelines, National Electric Code, and Joint Pole Procedures, metering, overhead and underground construction practices, computers and computer-aided design and drafting; skill in writing, oral communications and telephone etiquette.

Ability to interact with the public, architects, electrical engineers, developers, contractors, utility work crews and other City departments and provide excellent customer service; read architectural drawings/electrical diagrams, foster a teamwork environment, and organize/prioritize workload; and establish and maintain effective working relationships with supervisors, fellow employees and the public.

Education / Training: Graduation from high school or attainment of GED or CHSPE certificate. Two years of engineering experience in an electric utility doing similar work.

Note: An equivalent combination of experience, education/training may be substituted for the listed minimum requirements.

License & Certificates: A valid California Class "C" driver's license or equivalent at time of appointment.

Supplemental Information
None.
This job title is represented by the Burbank City Employees' Association (BCEA)

The City of Burbank offers excellent employee benefits, please click on the following link for additional information regarding employee benefits: https://www.burbankca.gov/web/management-services/employee-benefits

Additionally, there are Benefit Summary Sheets for each represented and unrepresented employee group that provide a more detailed summary of benefits. There are also some Benefit Summary Sheets for specific job titles. To access the Benefit Summary Sheets, please click here: https://www.burbankca.gov/web/management-services/benefits-summary-sheets

Please note, employee benefits vary based on employment status - full-time or part-time; regular or temporary, and many benefits are not applicable to temporary employees.
01

You must answer the following question in order to be considered for the position. The purpose of this Supplemental Questionnaire is to give you an opportunity to provide additional information regarding your specific qualifications for the position of Electrical Service Planner. This Supplemental Questionnaire is considered part of your application process and will be evaluated along with your application on a competitive basis to determine which applicants will proceed to the next step in the selection process.INSTRUCTIONSAnswer should be complete, specific, and precise. Incomplete, illegible, vague, or excessively long responses to any question may disqualify you from being considered further for the position. Please be specific in answering the Supplemental Questions, as they will be used to evaluate which applicants will be given further consideration in the process. DO NOT answer, "see resume" or "see application" as these are not valid answers. Click "Yes" to reflect that you have read and understand this statement.

• Yes
• No

02

I certify that the Supplemental Questionnaire responses are my own and were not generated by artificial intelligence (AI) or any other automated tool. I understand that submitting responses that are not my own may result in disqualification from the selection process or removal from employment consideration.

• Yes, I certify that the responses provided are my own.

03

College education may be considered as an equivalent to 2 years of electric utility work with justification. List any college experience and explain how it is relevant to this position.TOTAL NUMBER OF COLLEGE UNITS COMPLETED: ? Semester units ? Quarter unitsMAJOR EMPHASIS OF STUDY: NAME OF SCHOOL: DATES ATTENDED: RELEVANCE TO POSITION:
04

This position requires at least 50% of your time in the field visiting backyards of residential customers to locate the most optimum electric service points. Please describe any relevant experience you have as it relates to this. EXPERIENCE WORKING OUTSIDE OR WORKING AT CUSTOMER LOCATIONS:Date(s): Duties:
05

ELECTRIC UTILITY EXPERIENCE, TRAINING, OR EXPOSURE:Date(s): Duties:
06

COMPUTER AIDED DRAFTING (CAD) EXPERIENCE:Date(s): Duties:
07

CUSTOMER SERVICE/CUSTOMER INTERACTION EXPERIENCE:Date(s): Duties:
08

What is the highest level of education you have completed?

• High School Diploma or GED
• Associates degree
• Bachelors degree
• None of the above

09

How many years of engineering experience in an electric utility doing similar work do you have?

• 0-11 months
• 1-2 years
• 2+ years
• No experience

10

I understand that all requested information must be furnished on the application itself. Resumes and/or attachments may be included, but CANNOT BE SUBSTITUTED for a completed application form. A resume submitted in lieu of an application will not be sufficient. Furthermore, "See resume" is not an acceptable response under Duties. An application containing this response may be deemed incomplete. If I do not provide information on my application under Education, Experience, and/or License and Certificates sections that I meet the minimum qualifications for the position I am applying for, I will be deemed "not qualified" and may not proceed in the recruitment.

• YES

Required Question