LG Electronics

Electrical Engineer- Warranty and Quality

LG Electronics$80K — $110K *
Troy, MI 48085In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical, Electronics or Mechatronics Engineering
  • Minimum of 5 years in Electrical/Electronics Application or Test Engineering
  • Expertise in Quality Engineering Root Cause Analysis
  • Familiarity with quality engineering methodologies including APQP, PPAP, and FMEA
  • Understanding of electrical printed circuit board assembly (PCBA)
  • Ability to interpret and create electrical schematics
  • Proficiency in problem-solving and analytical skills

Responsibilities

  • Manage customer warranty center operations including component shipping and receiving
  • Analyze, troubleshoot, and repair defective parts returned from the customer
  • Validate components using chamber/TAS and EOL equipment testing
  • Oversee and assess quality issues for e-PT components and coordinate field support
  • Conduct root cause analysis and perform failure analysis on returned products
  • Lead APQP activities and coordinate necessary documentation for customer approval
  • Prepare and present technical reports with insights and recommendations

Benefits

  • No-cost employee premiums for medical, dental, vision, and prescription for you and dependents
  • Immediate vesting in 401(k) with competitive company matching contributions
  • Generous Paid Time Off including sick and vacation days
  • Performance-based short-term incentives
  • Access to mental health resources and fitness incentives
  • Family-oriented benefits including paid parental leave
Full Job Description
LG Magna e-Powertrain USA, Inc. is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG's electric vehicle component capabilities and Magna's experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems. LG Magna USA, as part of the global LG Magna team, strives to become the global No.1 e-Mobility solution partner by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that "people are the source of corporate competitiveness," we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people. We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa. Overall Responsibilities: Our Electrical Engineer supporting our Quality Warranty team is a collaborative and highly impactful role that will be responsible as a direct contact person in the all the quality area for e-PT components (Inverter, Convertor and Motor) returned from the customer plant, including analyzing, repairing, and identifying root causes. Major Tasks Listed Below: - Responsible to management of Customer's warranty center operations: - shipping/receiving returned e-PT components from Customer warehouse/ plants. - analyzing, root investigation, troubleshooting, and repair/refurbishing the defective parts - validation with chamber/TAS and test EOL equipment - Maintain and manage test equipment; EOL, Charger/Discharger, Leak Tester, etc. - Oversee all quality issues for e-PT components including field support, Plant Liaison and RMA process management. - Analyzes all warranty claims to determine root cause of product returns. - Perform tear down and failure analysis of returned product to determine root causes. - Conduct SWAP testing with tracked removed parts with sub-suppliers to trace issues. - Lead APQP activates and coordinates PPAP documentation (PFD, PCP, PFMEA) for customer approval. - Lead the response to emerging quality issues by tracking and performing containment activities. - communication effectively with customer and internal teams (locally and overseas) regarding quality concerns - Lead Product Review Report (PRR) investigations to identify potential root cause of failed parts. - Prepare technical reports by collecting, analyzing, and summarizing data with recommendations. - Report quality status internally (locally and overseas) and to the customer, using PRTS, 5 Phase, GQTS, 8D methodologies. Required Qualifications: - Bachelor's degree in Electrical, Electronics or Mechatronics Engineering - Minimum of 5 years of Electrical/ Electronics Application or Test Engineering - Skill in Quality Engineering Root Cause Analysis - Experience in process improvement and quality engineering methodologies - Knowledge of Quality system (TS16949) and APQP, PPAP, FMEA, SPC, etc. - Understanding of electrical printed circuit board assembly (PCBA) - Ability to interpret and create electrical schematics. - Ability to travel up to 10% to customers, warehouse required. - Ability to use independent judgment and exercise discretion while performing job tasks. - Ability to occasionally lift and manipulate (bending, twisting,) with physical dexterity parts up to 60 lbs. and to stand and/or stoop for extended periods of time. Preferred Qualifications: - Technical Knowledge of automotive electronics - Experienced in Electrical Vehicle components such (Inverter, Converter, Motor, etc.) - Certified Quality Engineer (CQE) or Certified Reliability Engineer (CRE) - Ability to read and understand programming languages such as C Languages, Visual Basic, and/or others. - Knowledge of OEM quality related processes and requirements - Ability to be self-driven and results-oriented with a keen sense of initiative to tackle complex tasks. - Advanced skills in problem solving and analytics. - Expert written / verbal communication. - Advanced organizational skills and the ability to effectively manage stakeholder relationships. - Ability to identify risks and escalate appropriately. - Ability to work under pressure to meet deadlines. - Superior attention to detail. - Ability to learn quickly with the willingness and flexibility to learn and adapt to company working culture and processes. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa. Benefits Offered Full-Time Employees: - No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. - Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. - Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. - Performance based Short-Term Incentives (varies by role). - Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. - Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. - Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: - Eligible for the relevant benefit programs offered through our partner agencies.

About LG Electronics

LG Electronics Inc. is a South Korean multinational electronics company headquartered in Yeouido-dong, Seoul, South Korea. LG Electronics is a part of the LG Corporation, the fourth-largest chaebol in South Korea, and its global sales reached US$55.91 billion in 2014. It comprises four business units: Home Entertainment, Mobile Communications, Home Appliances & Air Solutions and Vehicle Components, with Starion India as its main production vendor for refrigeration and washing machines in the Indian sub-continent. LG Electronics acquired Zenith in 1995 and controls 37.9 percent of LG Display as of 2013. Since 2008, LG Electronics remains the world's fourth-largest LCD television manufacturer. The company has 128 operations worldwide, employing 83,000 people.
Learn more about LG Electronics

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