About the RoleFieldguide University is our customer-facing learning platform. It is a product-adjacent learning system that reduces time to value, drives feature adoption, and removes preventable friction from the customer lifecycle. Courses are persona-driven, so an admin configuring frameworks and a first-year associate testing controls get different learning experiences, not the same product tour.
We are looking for an
eLearning Designer, who owns the production-heavy parts of course building including visual design, interactive elements, and multimedia. The remaining customer education team will continue to own product knowledge, learner personas, and course goals. It is a collaboration between domain experts and a learning production specialist.
What You'll Do:- Own course production end to end. Take product documentation and subject matter expert input, and turn it into a visually polished, interactive, pedagogically sound course. You write the learning script, storyboard the screens, design the visuals, build the interactions, and publish in WorkRamp.
- Write for learners, not readers. Shape technical documentation into on-screen copy with the right length, tone, and chunking. Define measurable learning objectives for each module alongside the subject matter expert.
- Build the interactive layer. Knowledge checks, scenario-based activities, and exercises that give each course a real balance of reading and doing. Make sure every interaction serves the learning goal and works across delivery contexts.
- Establish a visual design language for Fieldguide University. There is no design system for course content yet. Creating a reusable one is an explicit deliverable of the first engagement, not a nice-to-have.
- Build and QA in the LMS. Structure course hierarchy, configure settings, produce landing pages and banners, and QA formatting, links, and presentation before publication.
- Write assessments. Multiple-choice and other question types aligned to learning objectives, configured in WorkRamp with scoring and certification logic.
- Push back. If a module is too long, a concept is unclear, or a proposed interaction does not serve the learner, say so. We want a peer collaborator, not an order-taker.
What You Are:- 3+ years designing and developing eLearning courses, with a portfolio that shows production quality and visual design capability.
- Strongly preferred: hands-on experience in audit, advisory, or accounting, whether as a practitioner, a trainer or L&D specialist inside a firm.
- Familiarity with CPE requirements is a strong plus.
- Nice to have - B2B SaaS or technical product context, experience building learning content for an AI-native product, and comfort producing screen recordings and product screenshots from a live application.
- Proficient in a major authoring tool. Articulate Storyline, Articulate Rise, Adobe Captivate, or similar. WorkRamp familiarity is a plus but learnable. General LMS experience is what matters.
- Strong visual design skills applied to learning. You understand how to design for on-screen reading, interaction, and learner attention.
- You work well with subject matter experts. You can run an SME interview, synthesize documentation, and come back with a structure that holds up.
- Enough instructional design background to write learning objectives, build storyboards, and flag problems with content architecture.
- Deep ID methodology is not the main requirement. We handle learning strategy and needs analysis internally. We need someone who can make things, and make them well.
