Minimum Qualifications:

Bachelor's degree in a related field and five years of related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of complex systems, analysis of clinical workflows, implementation of solutions, and knowledge of system adoption strategies. An equivalent combination of education and experience relevant to the role may be considered for this position.

Preferred Qualifications:

• Accredited/ Certified in Hospital Billing and/or Professional Billing and/or HB/PB Claims.
• Ability to lead HB and/or PB and/or Claims projects, and ability to mentor and lead analysts.

Job Summary:

This position is responsible for formulating and designing specifications for highly complex software and programming applications and/or modifies/maintains existing applications. Investigates, identifies, and implements appropriate solutions for clinical systems to support new and existing initiatives, enhance patient care, increase operational efficiency, and ensure regulatory compliance. Responsible for acquiring an understanding of the assigned system applications, functions, and features end-users would experience. Participates in and leads workforce groups to identify and employ technical and application initiatives for best practice and enhanced healthcare operations in alignment with UTMB's mission.

Job Duties:

• Serves as a technical and project leader for Epic Resolute Hospital Billing (HB), and/or Professional Billing (PB), and/or Claims applications.
• Leads complex projects, drives process improvements, and provides mentorship and guidance to less experienced analysts.
• Collaborates with operational and technical teams to ensure effective system design, issue resolution, and optimization of revenue cycle workflows.

Knowledge/Skills/Abilities:

• Strong technical, analytical, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proven ability to build and maintain positive working relationships with customers, operational stakeholders, and team members.
• Demonstrated ability to manage multiple projects simultaneously and effectively work both independently and as part of a collaborative team.
• Ability to prioritize and balance competing demands while managing high-priority and highly visible initiatives.
• Ability to lead, mentor, and develop less experienced analysts by providing technical guidance, knowledge sharing, and project leadership.
• Demonstrated leadership skills with the ability to coordinate and drive projects, process improvement initiatives, and strategic efforts across any of the following applications: Epic Resolute Hospital Billing (HB), Professional Billing (PB), and Claims applications.
• Ability to serve as a subject matter expert for revenue cycle workflows, helping to ensure alignment between operational needs, application functionality, and organizational goals.
• Strong organizational skills with the ability to lead cross-functional efforts, facilitate decision-making, and drive projects to successful completion.

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

Remote position. 8 am to 5 pm, and weekend on-call as needed.