Job Description
Shared Services: IS Service Line Support Team (Full-Time, Day Shift) -
Job Summary: The EHR Application Specialist 3 is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). In addition, this position requires the ability to independently interact with clients and demonstrate superior critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed.
Education and Experience: Bachelor's Degree in computer science, information systems, healthcare, or a related field required. Experience may be considered in lieu of degree. Minimum four years of experience in healthcare, information technology or a related field required. Minimum four years of experience with Epic or other healthcare systems is preferred.
Knowledge and Skills: Strong knowledge of the business/operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Strong knowledge of clinical or business/revenue cycle workflow in healthcare. AAble to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Strong knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Certification in a minimum of one primary EPIC application is required.
