Job Number: JR106983 Job Title: Education Coordinator (CEN) Union: Union: Job Category: Professional Hospital Location: Centenary Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $38.046 - $44.105 Hours: Days

Job Description:

Overview:
Scarborough Health Network (SHN) is shaping the future of health care across our three hospitals and eight satellite sites. We are a proud community teaching affiliate hospital of the University of Toronto and a partner to several other academic institutions, committed to training the next generation of health care professionals. SHN is building a centralized Medical Education Office to support undergraduate and postgraduate medical learners while advancing its vision of becoming Canada’s leading community teaching health network. SHN will also play a pivotal role in providing clinical training to the new Scarborough Academy of Medicine opening in 2027.

Position Overview:
The Education Coordinator plays a key role in supporting SHN’s growing portfolio of non-clinical experiential learning, placements, and observerships. Reporting to the Director, Education, this role serves as the primary point of contact for non-clinical learners (e.g., students in business, health administration, human resources, finance, information technology, communications, health information management, supply chain, research, and other non-clinical disciplines), academic partner institutions, and SHN departments hosting learners. The Education Coordinator leads the end-to-end coordination and onboarding of non-clinical learners and supports the development of new experiential learning opportunities that expose students and prospective graduates to the breadth of careers available in a community teaching hospital. This work is foundational to SHN’s vision of becoming Canada’s leading community teaching health network and to broadening the pipeline of talent into hospital-based, non-clinical careers.

Key Responsibilities:

Non-Clinical Placement Coordination & Learner Onboarding

• Coordinate intake, scheduling, and onboarding of non-clinical learners across SHN, including co-op students, interns, practicum and capstone students, and other work-integrated learning (WIL) placements.
• Match learner placement requests with appropriate SHN departments and host supervisors, balancing learner objectives, departmental capacity, and operational priorities.
• Manage registration, pre-placement requirements, access provisions (IT, ID badges, parking, scrubs where applicable), and orientation for incoming learners.
• Maintain accurate learner records, placement databases, and tracking systems for all non-clinical learners.
• Coordinate placement agreements, confidentiality forms, immunization and police record check requirements, and other pre-placement compliance documentation.
• Provide a consistent point of contact for non-clinical learners throughout their placement and support timely offboarding.

Stakeholder Engagement & Communication:

• Serve as the primary liaison between SHN and academic partner institutions (universities, colleges, secondary schools, and other training providers) for non-clinical placements.
• Build and maintain relationships with placement coordinators, co-op offices, and career services teams at partner institutions.
• Coordinate the review, execution, and renewal of placement agreements and Memoranda of Understanding (MOUs), working with the Education Leadership team.
• Identify new partnership opportunities that align with SHN’s strategic priorities, including outreach to Scarborough-based and equity-deserving communities.
• Draft professional communications, including placement confirmations, partner updates, and program announcements.
• Coordinate placement-related meetings and provide administrative support, including agendas, minutes, and follow-up actions.

Project & Process Management

• Support the development of new experiential learning opportunities across SHN’s non-clinical functions, in partnership with the Director, Education, and SHN department leaders.
• Plan and coordinate career exposure activities (e.g., job shadows, career panels, hospital tours, career discovery days) to introduce students and prospective graduates to the breadth of careers within a community teaching hospital.
• Partner with secondary schools (including Specialist High Skills Major and co-op programs) and post-secondary institutions to design accessible entry points into hospital careers, with a particular focus on Scarborough-based and equity-deserving learners.
• Collect and showcase placement and career exposure success stories to support recruitment, partnership development, and SHN’s academic mission.
• Develop and maintain promotional and informational materials about non-clinical learning opportunities at SHN.

Data Management & Reporting

• Monitor, evaluate, and report on program outcomings, including learner feedback and program evaluations.
• Ensure data accuracy for learner records, compliance reporting, and accreditation standards.
• Develop and maintain tracking systems for learner onboarding, evaluations, and faculty appointments.

Other

• Other duties as required by the Director, Education and the Executive Vice President, Academics

Requirements:

• Undergraduate degree in a relevant field or higher
• Minimum of three years of related administrative experience, preferably in a hospital or post-secondary environment

• Demonstrated experience coordinating student placements, internships, co-ops, or experiential learning.
• Working knowledge of Ontario post-secondary placement frameworks (co-op, WIL, capstone, practicum) and pre-placement compliance requirements.
• Familiarity with hospital onboarding processes, privacy legislation (PHIPA), and confidentiality requirements is an asset.
• Co-operative education, work-integrated learning, or career development certification (e.g., CEWIL, CDP) is considered an asset.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Superior organizational, time management, and administrative skills.
• Strong customer service orientation and stakeholder management abilities.
• Excellent written and verbal communication skills, including drafting professional-level communications.
• Ability to manage competing priorities and work independently in a fast-paced environment, while maintaining a high degree of accuracy and quality.
• Exceptional problem-solving, analytical, and conflict-resolution skills.
• Ability to exercise discretion, diplomacy, and sound judgment on confidential matters.

Working Conditions:

• Location: The main site is Centenary Hospital but must rove between all hospitals with the option to work remotely one (1) day per week.
• Schedule: Regular full-time position with flexibility to work outside regular business hours to meet departmental needs as necessary.
• Travel: Travel between SHN hospitals (Centenary, General, and Birchmount) is required.

This opportunity is posted to support the recruitment of an existing vacant position.