CACI International

eDiscovery Quality Assurance Supervisor

CACI International$70K — $148K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of eDiscovery, litigation support, or legal tech experience with data loading and quality assurance tasks.
  • Proficiency in Relativity Server and RelativityOne workflows for data management.
  • Experience in performing detailed quality control on eDiscovery deliverables like metadata and document counts.
  • Ability to troubleshoot load files, including DAT/CSV formatting issues and document exceptions.
  • Demonstrated leadership skills in supervising teams and guiding peers while managing personal tasks.
  • Bachelor's degree from an accredited institution.

Responsibilities

  • Supervise the Quality Assurance team, guiding and supporting their activities in eDiscovery processes.
  • Handle hands-on duties like importing and exporting data and managing productions in Relativity.
  • Oversee quality control processes, validating all aspects of eDiscovery deliverables before client release.
  • Identify and solve discrepancies found during quality control checks, ensuring completeness of documents.
  • Coach team members, addressing technical queries, enforcing SOPs, and communicating recurring training needs.

Benefits

  • Comprehensive healthcare and wellness plans.
  • Financial and retirement planning assistance.
  • Family support programs.
  • Opportunities for continuing education and professional development.
  • Generous time-off policies.
Full Job Description
Job Title: eDiscovery Quality Assurance Supervisor

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: DOJ MBI

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *


The Opportunity:
Serve in a hands-on supervisory role supporting eDiscovery operations across Relativity Server and RelativityOne, with responsibilities divided between Load Team activities and Quality Assurance (QA) oversight.

  • Provide day-to-day supervision and technical guidance to QA team members while remaining actively involved in data loading, exports, productions, and other Load Team workflows.
  • Help ensure eDiscovery deliverables meet established quality, accuracy, completeness, and formatting standards before release to clients, review teams, or downstream workflows.
  • Act as a technical resource and escalation point for QA and Load Team personnel when troubleshooting data, load file, production, or Relativity-related issues.
  • Work closely with eDiscovery operations personnel to promote consistent procedures, identify recurring quality issues, and support the timely completion of project deliverables.


Responsibilities:

  • Serve as the direct supervisor for assigned Quality Assurance team members, with direct reports responsible for performing quality assurance activities in support of eDiscovery operations.
  • Perform hands-on Load Team responsibilities, including importing and exporting data, loading images, natives and metadata, executing productions, and supporting data transfers within Relativity Server and RelativityOne.
  • Oversee and perform quality control of eDiscovery deliverables, validating document counts, metadata, Bates numbering, images, native files, extracted text, family relationships, production specifications, and load file integrity.
  • Identify, document, troubleshoot, and coordinate resolution of discrepancies discovered during QC, including missing files, metadata inconsistencies, broken paths, formatting issues, production errors, and document relationship issues.
  • Support team development by providing day-to-day coaching, answering technical questions, reinforcing established SOPs and quality standards, and communicating recurring issues or training needs to management.



Qualifications:

Required: 

  • Professional experience in eDiscovery, litigation support, legal technology, or a related technical environment with direct experience performing data loading and/or quality assurance functions.
  • Working knowledge of Relativity Server and RelativityOne, including common import, export, production, and document review workflows.
  • Experience performing detailed QC of eDiscovery data and deliverables, including validation of metadata, images, native files, extracted text, document counts, Bates numbering, and family relationships.
  • Experience troubleshooting load files and structured data, including common DAT/CSV formatting issues, delimiters, file paths, field mappings, encoding, and document-level exceptions.
  • Demonstrated ability to provide task-level oversight, technical guidance, peer review, or team leadership while maintaining individual production responsibilities.
  • Bachelor's degree (BA/BS) from an accredited college or university


Desired:

  • Demonstrated experience supporting eDiscovery operations and a strong understanding of the eDiscovery lifecycle, particularly data loading, quality control, exports, productions, and delivery validation.
  • Hands-on experience working with Relativity Server and/or RelativityOne, including document imports, exports, productions, workspace navigation, saved searches, and document-level quality control.
  • Strong analytical and troubleshooting skills with the ability to identify discrepancies across metadata, images, natives, extracted text, load files, and production deliverables.
  • Ability to balance hands-on technical responsibilities with day-to-day supervisory duties, prioritize competing assignments, and coordinate work across multiple active matters or projects.
  • Strong written and verbal communication skills with the ability to provide clear technical guidance, document issues, communicate status, and escalate risks appropriately.

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Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$70,800 - $148,600

About CACI International

CACI International Inc is a multinational professional services and information technology company. It provides services to many branches of the federal government including defense, homeland security, intelligence, and healthcare. CACI has approximately 23,000 employees worldwide. The company's mission is to provide enterprise and mission technology services and solutions that best fit the needs of its customers. CACI has been named a Fortune World's Most Admired Company, a Washington Post Top Workplace, and a Forbes Best Employer for Diversity.
Learn more about CACI International
Size
22,000 employees
Market Cap
$7.1 billion
Industry
Net Income
$374.4 million
Founded
1962
5 Year Trend
+7.3%
Revenue
$5.8 billion
NASDAQ

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