EDI Support Programmer

Revenue Enterprises

$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or equivalent programming certification and experience
  • Ability to quickly learn and adapt to new business systems
  • Strong analytical and troubleshooting capabilities
  • Excellent communication skills, both written and verbal
  • Outstanding organizational skills and time management
  • Ability to work independently and collaboratively across teams
  • Strong understanding of data security and privacy

Responsibilities

  • Develop, modify, and maintain EDI solutions for Contact Center Operations
  • Load, validate, and troubleshoot client EDI and operational data
  • Support integrations between client systems and business operations
  • Collaborate with stakeholders to implement programming changes
  • Ensure thorough testing before deploying programming changes
  • Monitor and meet project SLAs for EDI requests
  • Analyze programming issues and provide timely resolutions

Benefits

  • Work as part of a vital team impacting diverse client interactions
  • Engage in problem-solving and tackling complex technical challenges
  • Opportunity for professional growth in a fast-paced environment
  • Exposure to various programming languages and technologies
  • Collaborate with a range of internal and external stakeholders
Full Job Description
Revenue Enterprises is looking for an experienced EDI Support Programmer to join our Information Technology team. This is a critical role supporting our Contact Center Operations through programming, EDI processing, data integration, system support, and collaboration with clients, vendors, and internal teams.

If you enjoy solving complex technical challenges, working with multiple programming languages, and making a direct impact on business operations, we'd love to hear from you.

Job Summary:

As an EDI Support Programmer, you'll be responsible for developing and maintaining programming solutions that support our operational systems and client data exchanges.

Your responsibilities will include:
  • Develop, modify, and maintain programming solutions supporting Contact Center Operations
  • Load, manipulate, validate, and troubleshoot client EDI and operational data
  • Program and support integrations between client systems and business operating systems
  • Collaborate with Operations, IT, vendors, and clients to implement programming changes
  • Follow established Change Control and Quality Assurance standards
  • Ensure programming changes are thoroughly tested before production deployment
  • Monitor and meet project SLAs for EDI programming requests
  • Utilize ticketing systems to prioritize, track, and document work
  • Analyze programming issues and provide timely resolutions
  • Produce reports on programming changes, reconciliations, and system performance
  • Assist management with programming requests, corrections, and special projects
  • Participate in testing and validation of system enhancements
  • Provide exceptional customer service to both internal and external stakeholders
  • Respond to critical system issues and support projects outside normal business hours when necessary


Qualifications:

Must be a Colorado resident
  • Bachelor's degree in Computer Science or programming certification with programming experience
  • Strong ability to quickly learn new business systems
  • Excellent analytical and troubleshooting skills
  • Strong customer service mindset
  • Excellent written and verbal communication skills
  • Outstanding organizational and time management skills
  • Self-starter who thrives in a fast-paced environment
  • Ability to work independently while collaborating across multiple teams
  • Strong understanding of data security and confidentiality
  • Experience working with remote systems and environments

Experience:

We're looking for someone with experience in several of the following:
  • SQL
  • JavaScript
  • BASIC
  • Pick Programming
  • AIX
  • EDI/Data Integration
  • Remote system connectivity
  • Microsoft Office 365 (Excel, Outlook, Word, Teams, PowerPoint)

Experience with:
  • EDI or enterprise data management
  • Healthcare technology or patient financial services
  • Collections, accounting, or corporate business systems
  • Contact center technology
  • Healthcare compliance environments

The ideal candidate is:
  • Detail-oriented with exceptional quality control
  • Adaptable and able to shift between multiple projects
  • Comfortable working with several programming languages
  • Collaborative with technical and non-technical teams
  • Passionate about solving problems
  • Committed to delivering reliable, accurate solutions

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