The
EDI Manager will oversee the EDI integration for clients, configuring and maintaining EDI communications, and providing other integration data as needed. The EDI Manager must be able to prioritize and analyze while maintaining precise attention to detail. Prior experience with the transportation industry would be preferred.
Responsibilities include: - Manage EDI integration, validating proper setup and use.
- Take ownership of EDI service level agreements with backlog, delivery, response time, testing, and system availability targets.
- Troubleshoot and problem-solve with customers, carriers, and internal teams to resolve challenges and escalations.
- Lead team meetings and report on project updates, current issues, and delivery times.
- Identify and implement process and tool enhancements to improve team delivery.
- Analyze and develop EDI integrations through Cleo.
- Develop rulesets and create mapping documents.
- Monitor errors and track process flows through Cleo Integration Studio.
- Serve as an escalation point for EDI production support tickets.
- Stay updated with EDI standards, industry trends, and emerging technologies and propose new and innovative solutions to improve EDI processes and capabilities.
Required Qualifications: - Bachelor's degree in Computer Science or related field
- 5+ years of experience with EDI data and project management
- 3 - 5 years of experience with CIC ( Cleo Integration Cloud )
- Working knowledge MS SQL
- Analytical and problems solving skills
- Strong interpersonal skills and able to interpret IT terminology to end users
- Able to work on a team and independently with strong time management
- Excellent Communication Skills
Preferred Qualifications: - Experience with Epay, SaaS Transportation, and OTM ( Oracle Transportation Management )
Benefits: - Medical/Dental/Vision/Life insurance
- Paid holidays, vacation, and sick time
- 401K with company match
- Competitive compensation
- Opportunity for internal career advancement
