EDC Supervisor, Inbound / Outbound Operations

White Cap Supply Holdings, LLC • $73K — $117K *
Perris, CA 92570In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BS/BA in a related discipline.
  • 5+ years of experience in warehousing/distribution operations.
  • May require certification.
  • Advanced degree can offset less experience.
  • Bilingual proficiency in Spanish is a plus.

Responsibilities

  • Supervises shipping and receiving operations and manages associates.
  • Implements outbound shipping processes for timely delivery.
  • Ensures incoming freight is tracked and properly warehoused.
  • Maintains records for shipping and receiving, resolving issues.
  • Coordinates product returns and develops performance metrics.
  • Oversees safe operation of warehouse equipment and trains employees.
  • Collaborates with Quality Assurance to address quality issues.
  • Monitors staffing and performance to meet business requirements.

Benefits

  • Working in a comfortable indoor environment.
  • Frequent movement and light lifting activities allowed.
  • On-site position with up to 25% travel opportunity.
Full Job Description
Job Summary

Responsible for supervising a team of inbound and/or outbound support associates. Ensures accurate product shipments are made to the customer promptly based on customer requirements and maintaining inventory and supplies by receiving, storing, and delivering items. Supervises the process for finished goods inventory and day-to-day operations of people and processes, following shop rules, policies, procedures, and work instructions.

Major Tasks, Responsibilities and Key Accountabilities
  • Supervises shipping and receiving operations, manage associates, provide direction, and monitor performance.
  • Implements and maintains effective outbound shipping processes to ensure accurate and on-time delivery of orders.
  • Ensures incoming freight is tracked and warehoused appropriately. Monitors the unloading of all materials into the receiving area.
  • Maintains shipping and receiving records and documentation and resolve related issues such as damaged goods, delays, and discrepancies.
  • Coordinates product returns and repairs. Develops and monitors key performance metrics and prepare reports related to safety, waste, quality, and productivity.
  • Oversees the safe operation of warehouse equipment and power tools of assigned area. May be required to deliver employee training on operational processes, systems, tools, and equipment.
  • Collaborates with Quality Assurance team to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
  • Monitors staffing, workload, and performance results to ensure that workload and performance outcomes meet business requirements.
  • Addresses and works to resolve customer complaints and quality issues promptly. Implements customer feedback to improve product quality and customer satisfaction.


Nature and Scope
  • Experience provides solutions.
  • Ensures that work is performed consistently with company policies and procedures.
  • Leads a group or team of support, craft, or lower level professional associates.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • This position is primarily on-site in Perris, CA with the possibility of up to 25% travel.


Education and Experience
  • Typically requires BS/BA in a related discipline.
  • Generally 5+ years of experience in a related field.
  • May require certification.
  • Advanced degree may offset less experience in some disciplines.


Preferred Qualifications

  • Experience leading shipping, receiving, warehouse, or distribution operations in a high-volume distribution center environment
  • Strong knowledge of warehouse operations, inventory control, transportation, and order fulfillment processes
  • Demonstrated success supervising, developing, and coaching teams to achieve safety, quality, productivity, and service goals
  • Experience using warehouse management systems (WMS), ERP platforms, and operational reporting tools to monitor performance and drive decision-making
  • Ability to analyze operational metrics, identify process improvement opportunities, and implement corrective actions to improve efficiency and accuracy
  • Strong communication and training skills, with the ability to collaborate effectively across operations, quality, transportation, and customer-facing teams
  • Experience working in a non-climate-controlled warehouse environment and managing shifting priorities in a fast-paced operation
  • Bilingual (Spanish/English) proficiency is a plus


Pay Range

$73,500.00-$117,500.00 Annual

California law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs

About White Cap Supply Holdings, LLC

White Cap Supply Holdings, LLC Careers

There has never been a better time to join the dynamic team at White Cap Supply Holdings, LLC—the leading distributor of specialty construction and industrial supplies.

Work You’ll Do

Join White Cap Supply Holdings, LLC's industry-leading team to assist some of the most significant construction projects and industrial services in mastering their operational challenges with innovative solutions. Transform the landscape of supply chain management with the best minds at White Cap, where leadership in innovation and a commitment to operational excellence are at the forefront. Lead from a unique position in the marketplace, at the intersection of industry expertise and digital innovation. Work with a nationwide team of business and technology advisors to help clients streamline their procurement and supply chain strategies. Collaborate with a robust team of professionals dedicated to maintaining the highest standards in the supply industry.

Introducing the White Cap Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and projects master their operational efficiency and innovation.

Do Innovative Work

Join a group of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of experience and innovation that’s second to none.

Be Part of a Great Team

Engage with a wide-ranging technology stack and harness the capabilities, national scale, and solution development of a powerhouse team.

Future-proof Your Career

Advance as far as your ambition takes you with nearly limitless opportunities to grow your career with unmatched training, development, and certification support.

Explore Job Opportunities

White Cap Supply Holdings, LLC positions itself as a leader in providing job opportunities that foster professional growth and skill enhancement in a diverse and inclusive work environment.

The White Cap Edge

The combined service capabilities, national scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients across the nation look to White Cap Supply Holdings, LLC for new strategies and solutions to drive growth and innovation in the construction and industrial sectors. Bringing together dedicated professionals, White Cap empowers enterprises to thrive in an era of significant industrial advancement.

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Learn more about White Cap Supply Holdings, LLC
Industry
Real Estate & Construction
* Ladders Estimates

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