The Contribution You'll bring to this Role:

The Account Manager, Ecommerce is a performance-driven ecommerce marketer responsible for accelerating growth, profitability, and brand excellence across Justrite Safety Group's Amazon channels. This role combines strategic planning, operational expertise, and data-led decision-making to optimize every facet of the Amazon ecosystem-from product listings and brand store experience to advertising, pricing, and fulfillment. The Manager will serve as the day-to-day account lead, overseeing vendor relationships, marketplace compliance, and performance health while driving continuous improvement in discoverability, conversion, and ROI. Reporting to the Director, Ecommerce Channel Marketing, this role is central to advancing JSG's digital commerce excellence and marketplace leadership.

About the Team:

Our ECommerce team is at the forefront of driving digital growth and creating seamless online experiences for our customers. We manage and optimize our online platforms, digital marketing initiatives, and marketplace partnerships to ensure our products are accessible whenever and wherever customers shop. With a focus on data-driven decision-making, innovation, and collaboration, the team works across functions to enhance the customer journey, strengthen brand presence, and deliver measurable business results. Always forward-looking, the E-Commerce team plays a critical role in shaping our digital strategy and positioning us for long-term success in an evolving marketplace.

What You'll Do at Justrite:

• Develop and implement strategies to drive brand visibility, sales, margin, and conversion across Amazon.

• Drive Amazon marketplace growth through effective product listing management, brand store experience, pricing strategies, content, advertising, A/B test strategies, and performance optimization.

• Lead and build the vendor management relationship as the day-to-day contact and acct lead for JID (or SID).

• Partner with the Ecomm Content Manager to monitor and improve digital shelf performance: glance views, SEO, PDP quality, content score, image accuracy, and product discoverability.

• Build promotional calendars to maximize ROI and partner engagement and work to secure promotional approval through compelling and analytical business case creation.

• Oversee marketplace compliance, operational performance and account health while optimizing FBA inventory, FBM procedures, and logistics to ensure JSG meets & exceeds Amazon benchmarks.

• Troubleshoot operational issues with Vendor Central including PO issues, chargebacks, and cases.

• Conduct competitive research and category analysis to uncover whitespace opportunities, identify high-velocity listings, and guide channel expansion.

• Partner with marketing to develop and execute content enhancements plans, paid media campaigns, SEO/SEM, A/B test strategies, and personalization initiatives that enhance visibility and conversion.

• Monitor performance through creation and usage of dashboards and analytics tools, providing actionable insights and strategic recommendations.

• Stay current on Amazon, marketplace, and general ecommerce industry trends, platform updates, and best practices to inform strategies and unlock new revenue streams.

• Collaborate with cross-functional teams (Product, Brand, Merchandising, Supply Chain) to align growth initiatives, program execution, and go-to-market strategies.

• Lead strategic planning for both near-term execution and long-term (3-year horizon) channel growth.

• Seller Central (SID Only):

• Manage FBA Weekly replenishment order process; while monitoring inventory levels to maximize turns and reduce AMZ fees.

• Manage 3rd Party platform to aid in the recovery of AMZ fees.
• Other duties as assigned.

Your Skills and Expertise:

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

• Bachelor's degree in Business or Marketing preferred.

• A minimum of 5+ years' previous experience in Ecommerce Account Management & Marketing, Amazon experience required.

• Experience marketing a global brand in the ecommerce space, B2B preferred.

• Proven ability to assess Ecommerce business and develop a marketing/merchandising strategy to drive growth.

Additional qualifications that could help you succeed even further in this role include:

• Excellent communication and interpersonal skills, with a collaborative approach to working with customers and internal partners.

• Demonstrates proficiency in Microsoft Office applications, PIM, DAM, Commerce platforms as well as other marketing tools.

Compensation:

The position offers a competitive base salary ranging from $105,000 to $120,000.

Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.

Benefits:

Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We provide flexible hours and alternative work arrangements designed to support a healthy work-life balance. These options vary depending on the specific roles and business needs.

Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.