Pinnacle living

E-Commerce Merchandising Manager

Pinnacle living$120K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field preferred.
  • 5+ years of experience in retail or merchandising.
  • High computer literacy with SQL and BI tools.
  • Advanced Microsoft Office skills, particularly in Excel.

Responsibilities

  • Serve as a Subject Matter Expert on Pricebook components.
  • Analyze complex data to recommend data-driven solutions.
  • Manage dashboard creation from data sourcing to delivery.
  • Develop project plans with clear timelines and roles.
  • Collaborate with stakeholders to define and develop solutions.
  • Create detailed business requirements and testing scenarios.
  • Act as an escalation point for cross-department issue resolution.

Benefits

  • Access to medical, dental, and vision insurance.
  • 401(k) contributions.
  • Paid time off and sick leave.
  • Compliance with local/state-mandated benefits.
Full Job Description
Job Overview:

The E-Commerce Merchandising Manager is responsible for overseeing the online merchandising strategy and driving the growth and performance of the business. This role emphasizes sales growth, conversion improvement, and enhancing the customer shopping experience through effective management of product assortment, pricing, visual presentation, and promotional strategies. The ideal candidate will act as the voice of the company to third-party delivery providers like DoorDash and Uber Eats, building and managing these programs while ensuring alignment with business objectives. This is an exciting opportunity to build a program from the ground up with long-term potential to own and scale the e-commerce business.

Responsibilities:
  • Serve as Subject Matter Expert on the Pricebook components of back-office systems (PDI).
  • Analyze complex data and processes, recommending comprehensive, data-driven solutions.
  • Retrieve, merge, and assess data for ad-hoc and standard reporting; identify outliers and inaccuracies.
  • Manage the dashboard creation process, from sourcing data to dashboard delivery.
  • Develop and communicate project plans, team roles, goals, and timelines.
  • Collaborate with stakeholders to define requirements and develop appropriate solutions.
  • Create business requirements, use cases, and testing scenarios for system enhancements.
  • Act as an escalation point for issue resolution across Merchandising, Operations, Accounting, and IT.

Qualifications:
  • Bachelor's degree in Business, Industrial Engineering, Computer Science, Information Systems, or a related field (preferred).
  • 5+ years of professional experience in retail, merchandising, or a related field (preferred).
  • High computer literacy with systems such as SQL, Power BI, Databricks, Access, MicroStrategy, and Tableau.
  • Advanced Microsoft Office skills, especially Excel, Word, and PowerPoint.

Salary Range: $120-130k + Bonus

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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About Pinnacle living

Pinnacle Financial Partners is an American bank headquartered in Nashville, Tennessee operating in Middle Tennessee, East Tennessee, and, since June 2017, North Carolina, South Carolina, and Virginia.
Learn more about Pinnacle living
Industry
Founded
1980

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