Shark Ninja

E-Commerce Key Account Manager

Shark Ninja$85K — $135K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience.
  • 3+ years in strategic sales, promotional management, or commercial account management for eCommerce.
  • Proven track record in developing eCommerce 4P strategies and managing complex assortments.
  • Advanced knowledge of Amazon Vendor/Seller Management and proficiency in Microsoft Office Suite.
  • Ability to thrive in a fast-paced environment managing multiple projects.
  • Strong communication and interpersonal skills for effective cross-functional collaboration.

Responsibilities

  • Drive the "Amazon Obsessed with Winning" model to optimize performance.
  • Serve as the main contact for Amazon Vendor Services, building strong relationships.
  • Collaborate with media, content, brand, and operations teams for account plan execution.
  • Conduct regular business reviews to find growth opportunities and tailor strategies.
  • Execute advanced pricing, promotion, and assortment strategies.
  • Negotiate terms and pricing to enhance revenue and build partnerships.
  • Stay informed on market trends and consumer preferences to guide internal teams.
  • Analyze sales performance through data to identify improvements and decision-making insights.
  • Work with demand planning and supply chain to ensure optimal inventory management and order fulfillment.

Benefits

  • Medical, dental, and vision insurance.
  • RRSP retirement plan with matching contributions.
  • Employee stock purchase program.
  • Life and disability insurance coverage.
  • Generous paid time off and company holidays.
  • Free clinical mental health support and Employee Assistance Program (EAP).
  • Tuition reimbursement and wellness reimbursement programs.
  • Product discounts and referral bonus program.
Full Job Description
We are seeking an eCommerce Key Account Manager , to be a vital member of the Amazon Sales Team, responsible for driving SharkNinja's "Amazon Obsessed with Winning" promotional strategy and executional management. Reporting directly to the Sales Director for Amazon, you will deliver critical elements of our commercial playbook while owning key external relationships across Amazon Vendor Services and other Pure Player Vendor Managers. This role requires strong cross functional partnership across data, finance, operations, performance marketing, content and sales strategy to ensure full ability to outperform. Additionally, you will manage financial agreements and budgeting including ROI analysis to maximize spend efficiency along with marketshare. You will support the sales strategy by identifying growth opportunities, analyzing promotions and pricing, and assessing potential market threats, while collaborating with internal product teams to evaluate assortment productivity and contribute to long-term strategic planning. Key Responsibilities:
  • Drive the "Amazon Obsessed with Winning" model by optimizing daily performance and projections.
  • Serve as the primary point of contact for Amazon Vendor Services & other Pure Player VMs, establishing and nurturing strong relationships to drive sales growth and increase market share.
  • Collaborate with cross-functional teams, including media, content, brand, and operations, to ensure seamless execution of account plans, forecast attainment and exceptional customer experiences.
  • Conduct regular business reviews with customers to analyze performance, identify growth opportunities, and develop tailored strategies to drive business expansion.
  • Partner and execute an advanced, complicated assortment, pricing and promotion strategy.
  • Skillfully negotiate pricing, terms, and promotions to optimize revenue generation while fostering mutually beneficial partnerships with retailers.
  • Stay up-to-date with market trends, competitor activities, and consumer preferences to provide insights and recommendations to internal teams.
  • Monitor sales performance, analyze data, and generate comprehensive reports to track progress, identify areas for improvement, and inform strategic decision-making to achieve market share expansion.
  • Collaborate with demand planning and supply chain teams to optimize the flow of goods, ensuring accurate forecasting and efficient inventory management and timely order fulfillment.
  • Ability to drive organic product ranking to increase traffic, maximize conversion and sales.
Education and Experience:
  • Bachelor's Degree or equivalent experience.
  • 3+ years of relevant experience in a strategic sales, promotional management or commercial account management for an ecommerce customer.
  • Proven ability to develop ecommerce 4P strategies and manage a complex assortment effectively.
  • Advanced proficiency in Amazon Vendor / Seller Management, Microsoft Office Suite, including Excel, Outlook, and PowerPoint.
  • Ability to handle multiple projects in a fast-paced work environment.
  • Strong communication and interpersonal skills for effective cross-functional collaboration.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, RRSP retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, free clinical mental health support, EAP, tuition reimbursement, wellness reimbursement, product discounts, referral bonus program, and more. Pay Range $85,300-$135,300 CAD

About Shark Ninja

SharkNinja is a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. By providing highly functional, innovative products, SharkNinja has rapidly carved out a significant market share in the housewares industry, becoming one of the leading companies in this sector. The company's products are sold under the Shark and Ninja brands, which are known for their quality, performance, and affordability. SharkNinja is committed to providing its customers with the best possible experience, and it has a strong reputation for customer service and support.
Learn more about Shark Ninja
Size
1,000 employees
Industry
Net Income
$100 million
Founded
2003
5 Year Trend
+20%
Revenue
$1.4 billion
NASDAQ

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