What You'll Do:- Lead development and support of custom applications using Duck Creek Billing and related tools
- Collaborate with clients, analysts, architects, and project leaders to interpret and deliver on business requirements
- Design and develop solutions using ManuScript configuration and Duck Creek toolsets
- Write and optimize SQL queries to support application functionality
- Contribute to solution design and planning to align with client technical and functional strategies
- Take ownership of customer issues and drive them through to resolution
- Mentor and guide developers across all aspects of the Duck Creek platform
- Support integrations and services including Billing Services, async queues, and scheduled activities
What You'll Bring:- 5-8+ years of industry experience, including 5+ years working with Duck Creek products
- Strong expertise in Duck Creek Billing (Author, Express, Server, User Admin, Billing, Billing Integration)
- Hands-on experience with ManuScript, including inheritance structures and technical design
- Experience with Duck Creek Skins, APIs, Duck Creek Anywhere, and C# custom business objects
- Proficiency with REST and SOAP APIs
- Solid experience with SQL Server (stored procedures, triggers, functions, cursors, XQueries)
- Familiarity with XML or similar programming languages
- Experience across multiple Duck Creek product versions
- Strong understanding of SDLC and Agile methodologies
- Experience using debugging tools such as TraceMonitor, ExampleUtil, Data Tester, and Processing Exceptions
- Proficiency with Microsoft Office 365
And the soft skills that make a great leader:- Strong communication skills-clear, concise, and collaborative
- Ability to mentor, coach, and elevate team performance
- Highly organized with strong prioritization and time management skills
- Self-starter mindset with the ability to work independently and as part of a team
The Benefits & Perks:- Competitive salary package with annual bonus
- Comprehensive and inclusive health benefits
- Flexible work arrangements (remote or office-based)
- Opportunities for career advancement and professional development
- Relaxed work environment with casual dress code
- Company-sponsored activities and team-building events
- Paid time off and company holidays
- Traditional & Roth 401(k) with 5% company match
- Physical and mental wellness programs
Department Duck Technologies Role Technical Lead - Billing Locations Springfield, Remote Remote status Hybrid Employment type Full-time
