Blue Cross Blue Shield Of Tennessee

Dual Special Needs Plan VP, BlueCare

US-AnywhereRemote in Chattanooga, TN
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or healthcare-related field or equivalent work experience.
  • 8+ years in responsible management of Medicare health insurance products; 5+ years specific to Medicare Advantage/Dual Special Needs Plans preferred.
  • Experience managing Profit & Loss segments required; direct oversight preferred.
  • Familiarity with Medicare Advantage product development and administration is essential.
  • Strong understanding of provider payment reimbursement methodologies; Medicaid experience desired.
  • Proven leadership capabilities with excellent communication and organizational skills.
  • Ability to analyze financial and operational performance data.

Responsibilities

  • Own the Profit and Loss for BlueCare Plus D?SNP.
  • Set strategic direction to align operations with enterprise strategies and ensure customer satisfaction.
  • Collaborate with Medicare and BlueCare business leaders for product and initiative alignment.
  • Oversee operations, ensuring timely development and submission of bids for D?SNP products.
  • Manage contract administration and negotiate budget settlements aligning with CMS and organizational needs.
  • Drive performance measures and audit readiness for D?SNP initiatives in partnership with Corporate Quality.
  • Maintain strong relationships with CMS and other regulatory bodies.

Benefits

  • Remote role with occasional travel within Tennessee.
  • Leadership commitment to AI-enabled transformation and innovation.
  • Opportunity to lead high-performing teams in a growing business segment.
Full Job Description

BCBST is hiring a Senior Executive Leader, BlueCare Plus D‑SNP.

We’re looking for a proven leader who brings deep expertise in Medicare and Dual Special Needs Plans, along with a strong track record of driving financial performance, regulatory compliance, and operational excellence. This executive will be a strategic partner across the enterprise, capable of aligning cross-functional teams while navigating complex CMS and TennCare/Medicaid requirements.

In this role, you’ll own the full Profit & Loss for the BlueCare Plus D‑SNP business and set the strategic direction to ensure strong market positioning, member satisfaction, and operational efficiency. You will collaborate closely with Medicare and BlueCare leaders to align product strategy, oversee bid development and submission, and drive performance across Risk Adjustment and Stars initiatives. You’ll also ensure audit readiness, contract compliance, and effective engagement with CMS and state partners, while leading high-performing teams and advancing network and revenue optimization strategies.

Success in this role means delivering sustainable financial performance, maintaining full regulatory compliance, and driving measurable improvements in quality and member outcomes—while building strong partnerships internally and externally to support long-term growth of the D‑SNP line of business.

Ready to take the next step?

Note:

  • This is a remote role with occasional travel within Tennessee, including BCBST’s headquarters in Chattanooga.
  • Sponsorship is not available for this role.
  • Leadership at our organization is grounded in a strong commitment to AI‑enabled transformation. We seek leaders who not only understand the strategic value of AI, but who actively champion its responsible adoption—embedding AI into decision‑making, operations, and team workflows to drive innovation, scale, and measurable business impact.

Job Responsibilities

  • Responsible for the Profit and Loss of the business segment
  • Provide strategic direction to senior management team to ensure operations support enterprise strategies, performance guarantees customer satisfaction and competitive positioning. 
  • Collaborate with Medicare and BlueCare business leaders to ensure alignment across products and initiatives.
  • Oversee Medicare Dual Special Needs Plan products operations, including timely development and submission of the annual bid.
  • Ensure effective contract administration by projecting funding needs and negotiating budget settlements consistent with CMS funding and organizational requirements. 
  • Drive achievement of required D‑SNP performance measures in partnership with Corporate Quality, including audit readiness and reimbursement activities. Monitor and interpret regulatory and program changes impacting Medicare products and ensure ongoing contract compliance, including fraud, waste, and abuse requirements.
  • Oversee implementation of product changes and maintain strong cross-functional partnerships to support operational, network, and enterprise objectives. 
  • Build and maintain effective working relationships with CMS, TennCare and other federal and state bodies as it relates to the line of business.
  • Recruit, develop and lead a high-performing management.
  • Ability to travel as required

Job Qualifications

Education

  • Bachelor’s degree in business or a healthcare related field, or equivalent proven work experience required. Equivalent work experience is defined as four years of professional work experience.

Experience

  • 8 years of progressively responsible management in Medicare health insurance products required with a minimum of 5 years in Medicare Advantage specific, with Dual Special Needs Plan experience preferred.
  • Experience in the management of P&L segment is required, direct responsibility for oversight of P&L is preferred.
  • Experience in Financial or Operations management is preferred.
     

Skills\Certifications

  • Proven background in the development, implementation and/or administration of Medicare Advantage products is required.
  • Proven understanding of provider payment reimbursement methodologies in a Medicare Advantage environment is required, Medicaid experience preferred.
  • Proven strong leadership to direct a team to achieve high performance and goals.
  • Ability to understand the technical issues of healthcare financing and administration.
  • Proven leadership skills, superior communication and organizational skills.
  • Knowledge and experience in the use of financial and operations performance data and information as it pertains to members and providers is preferred.
  • Superior interpersonal, client relations, provider relations and problem-solving skills are essential.
  • Proven ability to conduct root cause analysis, plan, organize, and coordinate multiple projects.
     

Number of Openings Available

1

Worker Type:

Employee

Company:

VSHP Volunteer State Health Plan, Inc

About Blue Cross Blue Shield Of Tennessee

BlueCross BlueShield of Tennessee is a non-profit health insurance company that provides coverage to more than 3.5 million people. The company was founded in 1945 and is headquartered in Chattanooga, Tennessee. BlueCross BlueShield of Tennessee offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield Of Tennessee
Size
5,000 employees
Industry
Founded
1945

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