DescriptionDual Hotel Manager to lead a high-performing hotel team and ensure exceptional guest experiences, operational excellence, and financial success. This role serves as the liaison between the hotel brand, owners, and Concord, while representing the hotel in the community and driving results across all departments.
As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect, and professionalism. Care for your team and their families.
Key Responsibilities: Hire, mentor, and lead a winning hotel management and associate team Support the sales and marketing team to maintain competitiveness in the market Drive Guest Satisfaction Scores (GSS) and ensure consistent service excellence Oversee hotel operations to achieve financial targets and operational goals Maintain compliance with brand standards, budgets, and operational deadlines Act as the hotel's "face" in the community, networking with city officials and stakeholders Facilitate brand training, meetings, and other operational initiatives
Qualifications: Prior General Manager experience required, Hyatt and Marriott experience strongly preferred Proven experience leading hotel teams to outstanding results Strong sales, networking, and relationship-building skills Track record of driving guest satisfaction and operational performance Hands-on leadership style with a focus on financial results Comprehensive knowledge of hotel operations and best practices
Benefits
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Salary Range: $79k - $99k
Source: Concord Hospitality 
