DSHS SCC Residential Program Director

State of Washington$105K — $135K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Psychology, Sociology, Social Work, Social Sciences, or a related field OR Bachelor's degree with additional experience
  • 3 years of professional experience in relevant fields such as counseling or social services
  • 5 years of experience in a supervisory or managerial role (if holding a Bachelor's degree)
  • Advanced knowledge of mental and physical disabilities in institutional settings
  • Experience working with confined populations, including treatment of sex offenders
  • Cultural competency in relating to clients from diverse backgrounds

Responsibilities

  • Direct and manage milieu staff and services for the High Acuity program
  • Develop and implement daily schedules and routines
  • Oversee resource allocation for optimal organizational efficiency
  • Engage with external stakeholders to enhance program outcomes
  • Organize and lead treatment and engagement activities on-unit
  • Effectively manage complex situations and crises
  • Collaborate with clinical and medical teams to ensure comprehensive care

Benefits

  • Additional $10 per day premium pay for SCC employees
  • Free Orca card for transportation
  • Competitive health and retirement plans
  • Paid leave and staff training opportunities
  • Access to multiple insurance coverage options
  • Public Service Loan Forgiveness eligibility
Full Job Description
Salary : $105,497.00 - $135,212.00 Annually
Location : Pierce County - Steilacoom, WA
Job Type: Full Time - Permanent
Job Number:
Department: Dept. of Social and Health Services
Division: BHHA
Opening Date: 09/17/2026
Closing Date: 9/24/2026 11:59 PM Pacific

Description

The Special Commitment Center (SCC), part of Washington State Department of Social & Health Services (DSHS) Behavioral Health Administration (BHHA), is seeking a Residential Program Director - High Acuity to join our team. Our High Acuity program is for residents who have developmental and/or intellectual disabilities.

In this role you will be responsible for directing, managing, leading and supervising the milieu staff and services component of SCC's High Acuity program. You will also be responsible to assume all leadership activities in the management of the high acuity habilitative milieu concerning staffing and residential issues.

SCC employees receive an additional $10 per day premium pay in addition to the advertised salary and a free Orca card for transportation use.

Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

Some of what you'll do:
  • Plan, lead, organize, and control the work performed by the staff
  • Establish a daily schedule / routine for the milieu
  • Assure appropriate and optimum use of the organization's resources
  • Work with external stakeholders
  • Organize on-unit treatment and engagement activities
  • Demonstrate effective management of critical and complex situations
  • Work collaboratively with the clinical and medical department
  • Communicate expectations
  • Ensure that all program standards are met and maintained
  • Respond to written correspondence from residence in a timely manner and meet with residence to address issues
  • Complete necessary work orders
  • Provide accurate, detailed, written documentation of reports
  • Identify barriers to treatment
  • Maintain the highest standard of personal, professional, and ethical conduct
  • Actively participate in the hiring process
  • Monitor attendance
What we're looking for:
  • Advanced knowledge of working with residents with a mental and physical disability or psychological impairment in an institutional setting
  • Demonstrated competency in relating to clients from diverse backgrounds and cultural groups
  • Ability to effectively communicate with management, peers, clients and the public
  • Experience working with confined populations
  • Advanced knowledge of the treatment of sex offenders in an institutional setting
  • Knowledge of the principles of management, including staff development and training

Who should apply:
Those with a Master's degree in Psychology, Sociology, Social Work, Social Sciences, or in an allied field AND three years of professional experience in casework, counseling, probation and parole, social services, planning, directing and/or supervisory or managerial experience.

OR

A Bachelor's degree in Psychology, Sociology, Social Work, Social Sciences, or in an allied field AND three years of professional experience in casework, counseling, probation and parole, social services, planning, directing and/or supervisory or managerial experience AND five years of experience as a supervisor or manager.

Questions? Please contact and reference #07423

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

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