Salary: $81,672.00 - $108,896.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Dept. of Social and Health Services
Division: OOS
Opening Date: 09/23/2026
Closing Date: 9/30/2026 11:59 PM Pacific

Description
DSHS Talent Acquisition Operations Manager
As our Talent Acquisition Operations Manager, you'll partner closely with the Talent Acquisition Administrator to lead the day-to-day operations of a statewide Talent Acquisition program. You'll lead and develop professional staff, strengthen operational practices, build trusted customer relationships, and help turn strategic direction into action.

Within your first 6-12 months, you'll focus on building team capability, strengthening customer and partner relationships, and identifying opportunities to improve how we deliver Talent Acquisition services across DSHS.
Some of what you'll do:

• Oversee the day-to-day operations of the Talent Acquisition program and staff responsible for delivering services statewide.
• Coach, mentor, and develop professional staff, setting clear performance expectations and supporting continued growth and skill development.
• Monitor service delivery, resources, workload, and process flow to identify gaps and ensure timely and effective service.
• Provide technical guidance and oversight of Talent Acquisition processes and ensure compliance with applicable federal and state laws, agency policies, rules, and collective bargaining agreements.
• Lead and support strategic business planning, projects, and program initiatives in partnership with the Talent Acquisition Administrator.
• Identify opportunities to improve processes and strengthen the efficiency and effectiveness of Talent Acquisition services.
• Consult customers on Talent Acquisition services, hiring practices, and pre-employment matters.
• Identify and respond to customer needs, ensuring high-level needs and assignments are addressed.
• Maintain business continuity to support ongoing service delivery during interruptions or changing business needs.

What we're looking for:

• Professional-level human resources experience with a strong background in Talent Acquisition, recruiting, or related pre-employment work.

• Experience in managing the performance of professional staff.
• Experience managing day-to-day operations and multiple priorities in a complex work environment.
• Ability to assess situations, look beyond the immediate request, and understand the larger context before determining a path forward.
• Experience identifying opportunities for process improvement and implementing changes that strengthen efficiency and effectiveness.
• Strong consultation, relationship-building, and influencing skills.
• Experience using information and data to understand operational needs and support sound decisions.
• Knowledge of employment laws, rules, policies, and practices related to hiring and the ability to explain their impact to others.
• A bachelor's degree, preferably in business or human resource management. Relevant experience may substitute for education.

What success looks like

You're curious enough to look beyond the immediate request and understand the larger story. You know when to step into the details and when to create clarity, set expectations, and empower someone else to lead. And you believe developing people, improving how work gets done, and delivering excellent customer service go hand in hand.
To apply:

Email your resume and letter of interest to Tracie Kidd at or call 360-628-7870 and reference 2026-07924 .

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026