Job DescriptionJob ScopeThe Supervisor, DSD Warehouse role is a front-line leadership role that is responsible for day-to-day tactical tasks of the daily warehouse operations. The Supervisor, DSD Warehouse is responsible for effectively driving execution against all core Key Performance Indicators (KPI's) and priorities in the 4 major pillars of Safety, Service, Savings and People.
Additional Responsibilities- Active on the branch warehouse floor - coaching Warehouse associates, 5S, managing standard work processes for the Warehouse Pillar & optimizing service, and ensuring the labor structure is aligned with the branch financial plan.
- Responsible for Pallet/Carts Methods, training, developing, and providing direction for pick/pack/loading procedures.
- Supervisor, DSD Warehouse are responsible for the execution and engagement of daily management system Level 1 meetings.
Key Responsibilities- Manage daily plans including but not limited to warehouse tasks, supporting inventory management, employee performance, and daily communication with internal partners and external customers/stakeholders.
- Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Savings, and (4) People.
- (a) Safety:
- Promote Safety culture.
- Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful quality inspection (internal/external), holding DMS meetings, and developing hourly employees to provide support for safety/quality audits.
- KPIs: Safety incidents/accidents, OSHA Rules and Regulations.
- (b) Service:
- Responsible for ensuring accuracy for all orders provided by the customer with the usage of Ring Scanner.
- Participates in cross-functional meetings with Demand/Fulfillment Planning for inbound shipments, Retail Teams, Customers Teams, and Headquarters Support including Leadership Planning Team meetings.
- KPIs: Warehouse Performance Management.
- (c) Savings:
- Responsible for completing payroll approvals (INFOR) for all direct reports in a timely manner.
- Responsible for targets for productivity in the warehouse by managing labor, understanding and assisting the annual productivity plans, executing Lean Six Sigma and capital projects, and maintaining the loss prevention network regarding waste and indirect labor.
- Identify supply chain opportunities and develop strategic plans with management.
- Understand and participate in the continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation.
- KPIs: Overtime %, Pallet/Carts Methods %, CPH, Indirect hours (non-productive), time between trucks, receiving plans, detention, Material Handling Equipment (MHE) management/utilization.
- (d) People:
- Interview, onboard, and develop direct reports/core team in multiple formats (classroom, On the Job Training, Work-with, etc.) across entire Warehouse operations.
- Coach direct reports to create and execute development plans and support individual career goals.
- Manage and engage with local hourly employees (Union/Non-Union) including coaching, communication, developing, and building relationships with all employees.
- Partner with the Inventory Specialist to evaluate processes to identify ways of increasing productivity.
What you need to know about this position:- Holding DMS meetings.
- Conducting a successful branch and cross-dock safety audit.
- KPIs: FMCSA Rules and Regulations Compliance, Electronic Logging Device (ELD) Compliance.
- Responsible for completing payroll approvals (INFOR) for all direct reports in a timely manner.
- KPIs: Delivery Labor Budget and financial Acumen, Delivery efficiencies, Overtime%, Driver Methods %, Driver performance and management.
- Secondary KPI's: Ring Scanner Utilization
What extra ingredients you will bring:- HSE Essentials (Foundational, Intermediate, Advanced or Expert)
- Warehouse Operations (Foundational, Intermediate, Advanced or Expert)
- Business Partnering (Foundational, Intermediate, Advanced or Expert)
- Customer Centricity (Foundational, Intermediate, Advanced or Expert)
- Safety (Personal Process & Vehicle) (Foundational, Intermediate, Advanced or Expert)
- Warehouse Labor Planning (WPP) (Foundational, Intermediate, Advanced or Expert)
- Federal / State Regulatory Compliance & Law (OSHA, Worker's Compensation, HR Policies) (Foundational, Intermediate, Advanced or Expert)
Education / Certifications:Bachelor's degree is preferred
Job specific requirements:2-5 years of Logistics experience is preferred
Travel requirements:Less than 10%
BenefitsIn addition, Mondelez International offers the following benefits:
- Health insurance
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Education related programs
- Paid holidays and vacation time
- Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
Salary and Benefits:The base salary range for this position is $70,304 to $95,867; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit SummaryThe United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Job TypeRegular
Warehousing & Logistics Operations Management
Customer Service & Logistics
