At DoubleTree by Hilton at the Entrance to Universal Orlando, the Director of Safety & Security is more than a security leader. This role is a valued member of our guest service team and serves as our Lead Safety Ambassador for both guests and associates. Working collaboratively across all departments, this leader fosters a culture where safety, hospitality, and service excellence go hand in hand.
Success in this position requires a passion for creating a welcoming environment while maintaining the highest standards of safety and security. By embracing our service culture, building strong relationships with guests and associates, and leading by example, the Director of Safety & Security helps ensure that every guest experience is both memorable and secure.
KEY SKILLS/RESPONSIBILITIES - The Visionary Captain: Lead the charge as our visionary safety and security trailblazer, steering our team toward safer-and smarter-tomorrows!
- Mastermind Strategist: Create bold, all-encompassing security game plans and set ambitious goals that give our safety strategy superhero strength.
- Crisis Commander: Take command when challenges arise, guiding us through every twist and turn with rock-solid crisis and contingency plans.
- Alliance Architect: Team up with top leaders and outside partners, forging new alliances to make our security network unstoppable.
- Innovation Champion: Champion the roll-out of cutting-edge security solutions and spark a culture of nonstop innovation so we're always one step ahead of the bad guys!
EDUCATION & EXPERIENCE - Bachelor's degree in Business Administration, Criminal Justice, Law Enforcement, Security, or a related field required; hotel or related industry experience preferred.
- 7-10 years of experience in safety and security management, including business, people, administrative, preventative, investigatory practices, and legal responsibilities such as OSHA compliance.
- Valid state driver's license and completion of required state security training, background checks, and certifications (CPR, First Aid, AED, and AHLA Certified Lodging Security Supervisor within 60 days of hire).
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Our DoubleTree by Hilton at the Entrance to Universal Orlando, offers modern guest rooms and comforting amenities. Guests can enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service they will experience. Just steps from Universal Orlando Resort, our hotel is within walking distance of Universal Studios Florida, Universal's Islands of Adventure, Universal's Volcano Bay Water Theme Park and Universal CityWalk. We are also a short distance from all of Orlando's popular attractions, like The Mall at Millenia, Premium Outlets Orlando, SeaWorld4 Orlando, Walt Disney4 World Resorts, Camping World Stadium, Amway Center, home of the Orlando Magic, and Exploria Stadium, home of the Orlando City and Orlando Pride soccer teams. Our full-service hotel features several dining options on property, including a full-service Starbucks4 and our Sunshine Cafe9, offering a full breakfast buffet and made to order omelets. From tasty burgers to pizza made with fresh dough, Pizza, Burgers and More satisfies our guest's all-day cravings. And in the evening, they can enjoy a delicious dinner and drinks at our American Grill and Bar, serving American cuisine. We also offer a 24-hour fitness center, a junior Olympic sized pool, kids splash area, and an oversized whirlpool tub. Our property can host large meetings with 63,000 sq. ft. of flexible meeting space, including 19,624 sq. ft. of exhibit space.
Application deadline for Colorado positions:
