Job Description :- Key Accountabilities: • Understand business requirements, incidents, service requests and change requests for BC Hydro Corporate / Vendor application support. • Develop, maintain and enhance applications using .NET Framework/.NET, C#, VB.NET, VB6/Classic ASP and related Microsoft technologies. • Support legacy corporate applications, including troubleshooting issues in VB6, Classic ASP, MS Access and custom-built .NET applications where applicable. • Design, modify, troubleshoot and support Crystal Reports used for operational, business and management reporting. • Analyze application, database, reporting and interface issues, identify root cause and implement fixes within agreed SLA timelines. • Write and optimize SQL queries, stored procedures, views and scripts for data analysis, reporting and application support. • Participate in incident, problem, service request, change and release management activities as per client process. • Perform unit testing, regression testing support, deployment validation and post-implementation support for application changes. • Prepare and maintain technical documentation, SOPs, runbooks, release notes, known error records and knowledge articles. • Coordinate with business users, application owners, database teams, infrastructure teams and vendor teams for issue resolution. • Follow secure coding, access control, change management and data handling guidelines applicable to BC Hydro support environment. • Support continuous improvement, application stabilization, knowledge transition and modernization readiness activities. Experience Required • Good communication skills and ability to work with business users, technical teams, application owners and support stakeholders. • Minimum Good years of IT experience in application development, enhancement and production support. • Strong hands-on experience with .NET Framework/.NET, C#, VB.NET and Microsoft technology stack. • Experience supporting or maintaining legacy applications built using VB6, Classic ASP and MS Access is preferred. • Hands-on experience in Crystal Reports development, modification, troubleshooting and deployment support. • Good working experience with SQL Server or equivalent relational databases, including SQL queries, stored procedures and data analysis. • Experience in L2/L3 application support, root cause analysis, defect fixes, minor enhancements and production issue resolution. • Knowledge of web application support, IIS, Windows Server environments, application logs and configuration troubleshooting. • Experience with source control, release management and ticketing tools such as Git/Azure DevOps/Jira/ServiceNow or similar tools. • Experience in preparing technical design notes, support documentation, runbooks and deployment steps. • Ability to work independently, coordinate with onsite/offshore teams and deliver assigned tasks within agreed timelines.