University of Southern California

Donor Communication Officer - Foundation - Full Time 8 Hours Exempt (Non-Union, Exempt)

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in English, Literature, Philosophy, Communications, or related field.
  • 7-10 years of experience in healthcare fundraising, hospital foundation communications, or medical public relations.
  • Master-level writing and editing skills with a focus on storytelling.
  • Proven experience in managing creative processes collaboratively.
  • Familiarity with donor databases/CRMs and email marketing tools.
  • Knowledge of healthcare philanthropy and patient privacy standards.

Responsibilities

  • Design and lead messaging strategy for donor engagement.
  • Translate complex medical topics into accessible narratives.
  • Oversee the communication strategy for a significant 125th anniversary fundraising initiative.
  • Collaborate with team leaders to enhance donor relationships.
  • Ensure the alignment of messages with organizational goals and healthcare equity initiatives.

Benefits

  • Opportunity to engage with impactful healthcare initiatives.
  • Work in a collaborative environment with creative professionals.
  • Contribute to a high-profile fundraising campaign celebrating a major milestone.
  • Access to advanced tools and databases for donor management.
  • Potential for professional growth within healthcare philanthropy.
Full Job Description

The Donor Communications Officer designs and leads the overarching message strategy to inspire philanthropy, deepen donor engagement, and maximize fundraising opportunities. As a strategic storyteller, you will translate complex medical advancements, clinical triumphs, and healthcare equity initiatives into powerful, emotionally resonant narratives. A central priority for this role will be designing, launching, and executing the communication strategy for the Foundation's upcoming 125th year celebration and fundraising initiative, showing supporters exactly how their investments elevate patient care and save lives in our community.

Minimum Education:
Bachelor’s Degree Major in English, Literature, Philosophy, Communications, etc.

Minimum Experience:
7-10 years Experience in healthcare fundraising, hospital foundation communications, institutional advancement, medical public relations, entertainment/storytelling, etc.

Minimum Skills:
Master-level writing, editing, and storytelling skills with a demonstrated ability to convey emotional urgency and complex medical concepts in accessible, inspiring terms.
Proven track record of leading and managing the creative process with collaboration. Demonstrated sound judgement in navigating various work environments with ability to serve as thought partner to team leaders.
Expert familiarity with hospital donor databases/CRMs (e.g., Raiser's Edge, Blackbaud) and modern email marketing tools.
Understanding of healthcare philanthropy, grateful patient fundraising models, and strict adherence to HIPAA compliance and patient privacy standards.

Preferred Education:
Master’s degree

Pay Transparency

The salary rate range for this position is $99,507 - $164,559 annually. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

                                                  

If you are a current USC employee, please apply to this  USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$153059.htmld

About University of Southern California

The University of Southern California (USC) is a private research university located in Los Angeles, California. It was founded in 1880 and is the oldest private research university in California. USC offers undergraduate, graduate, and professional degree programs in a wide range of fields, including business, law, engineering, medicine, and the arts. The university is known for its strong athletic programs, particularly in football and basketball. USC has a diverse student body, with students from all 50 states and more than 100 countries. The university has a total enrollment of approximately 47,000 students, including 28,000 undergraduate students.
Learn more about University of Southern California
Size
28,000 employees
Industry
Founded
1880

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