Job Description:

POSITION SUMMARY

The Donor Assessment Coordinator is a part of TransMedics' NOP program and plays a critical role in providing donor offer screening, clinical evaluation, communication, and coordination for TransMedics partners resulting in better utilization of donor organs.

RESPONSIBILITIES

• Responsible for screening organ offers from OPTN contractor in accordance to Transplant Center protocols and workflows.

• Effective communication with Transplant Center team, OPO staff, recipients, OR teams, and internal TransMedics teams.

• Knowledge, understanding, and adherence to OPTN policies.

• Ensure seamless coordination of donor assessment from clinical review, surgeon and recipient communication to transplantation.

• Collaboration with TMDX Logistics team.

• Consult with TransMedics Clinical Leadership.

• Appropriate pre and post-transplant documentation in Transplant Center EMR and OPTN system.

• Generally, on call for a minimum of eight 24-hour shifts a month (including holidays and weekends) based on staffing and business needs.

• Time-off may be scheduled with advance notice, in coordination with manager.

• Excellent customer service, multi-tsking and communication skills.

• Participate in quality improvement initiatives and team projects as assigned.

• Be available to attend team meetings outside of call hours as necessary.

• Perform other TransMedics tasks and duties as assigned.

MANAGEMENT RESPONSIBILITIES

This position does not have any direct reports

PHYSICAL ATTRIBUTES

• Role includes long periods of sitting/standing in front of a computer monitor.

• Mental readiness for effective time management in high-pressure situations.

MINIMUM QUALIFICATIONS

• BS in Nursing, Health Science, Science or related field, or equivalent combination of education and experience

• Minimum 3+ years of experience as a Transplant Coordinator, Organ Procurement Coordinator, with strong clinical background in transplant; in-depth working knowledge of human anatomy and physiology

• Ability to work with all levels of the interdisciplinary transplant teams

• Working knowledge of transplant logistics and vendor management

• Must be highly flexible and willing to work an inconsistent schedule spanning all shifts and days with 24x7 call, including holidays and weekends

• Must be highly detail oriented with strong organizational skills

• Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts

• Works calmly and professionally under pressure

• Ability and confidence to make decisions independently regarding medical management of organ donors, logistical arrangements and organ allocation

• Must be able to work enthusiastically and attentively in a fast-paced environment while managing multiple and dynamic priorities

• Strong problem-solving skills

• Experience in medical compliance and data sharing

• Proficient in Microsoft Office Suite (Word, Excel and Outlook) and electronic medical records

PREFERRED QUALIFICATIONS

• BS in Nursing, Health Science, Science or related field, or equivalent combination of education and experience
• Minimum 3+ years of experience as a Transplant Coordinator, Organ Procurement Coordinator, with strong clinical background in transplant; in-depth working knowledge of human anatomy and physiology

Salary Compensation

TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $83,700 -$107,400 which represents the company's current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.

Employee Benefit:

Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA

Dental

Vision

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Short Term Disability

Long Term Disability

401K Plan

Pet insurance

Employee Stock Purchase Plan