JP Morgan Chase & Co.

Domestic Wires and Security - Senior Product Associate

JP Morgan Chase & Co. • $110K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required
  • 3+ years in product management or equivalent expertise
  • Strong ownership mindset with problem-solving skills
  • Track record of executing large-scale product initiatives
  • Experience with Agile methodologies and AI tools
  • Knowledge of fraud prevention and risk controls in digital flows
  • Data analytics proficiency and platform understanding

Responsibilities

  • Collaborate to identify new product opportunities through user research and data analysis
  • Analyze customer behavior and industry trends for innovation opportunities
  • Lead development and implementation of platform features within the Wires ecosystem
  • Support user research and market analysis to inform product strategy
  • Evaluate product metrics against time, cost, and quality targets
  • Develop user stories and requirements using AI tools
  • Plan for implications of product changes with scrum teams and compliance partners

Benefits

  • Opportunity to work within a dynamic and innovative team
  • Focus on enhancing customer experience through relevant features
  • Exposure to cutting-edge technologies like AI in product development
  • Potential to impact a large-scale product delivery in financial services
  • Engagement with cross-functional teams in a reputable financial institution
Full Job Description
Job Description

As a Senior Product Associate in the Wires, International, and Blockchain Payments team, you will drive the end-to-end delivery of product experience and platform features. You will focus on enhancing customer experience through both user-facing features and platform capabilities, collaborating with a dynamic team that values innovation, collaboration, and continuous improvement.

Job responsibilities
  • Collaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and data analysis
  • Seek to understand customer behavior, industry trends, competitive offerings, and emerging technologies to identify opportunities for innovaion and improvement.
  • Lead the development and implementation of experience and platform capabilities within the Wires ecosystem
  • Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers
  • Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle
  • Develop requirements, epics, and user stories to support product development using AI tools
  • Consider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plans
  • Work closely with LRCC partners to ensure the product features meet with all legal, risk, compliance, and regulatory requirements


Required qualifications, capabilities, and skills
  • Bachelor's degree or equivalent experience required
  • 3+ years of experience or equivalent expertise in product management
  • Exhibit a strong ownership mindset, independently investigating complex problems and driving solutions through execution
  • Proven track record of executing end-to-end product delivery for complex, large-scale initiatives
  • Experience working with Agile methodologies and AI tools
  • Experience in product delivery, execution and end to end ownership
  • Experience in fraud, scam prevention, risk and authentication controls in digital flows
  • Working knowledge of data analytics and data literacy
  • Good technical and platform understanding


Preferred qualifications, capabilities, and skills
  • Product experience in the payments or financial industry
  • Knowledge of common payments rails and related regulations and compliance requirements
  • Experience leveraging AI powered tools and automation capabilities to improve product discovery, requirements development, data analysis, and problem solving.


Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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