Job Description

Your Role

In this role you will be deeply involved in the design, development, and deployment of secure, high-quality software solutions in collaboration with multiple business units across the organization on their transition to digital business processes. You will consult on architecture and use cases and implement and enforce DevSecOps related to applications like DocuSign, RyanTracker Pro and TeamMate Plus. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

Your Work

In this role, you will:

• Design and develop user interfaces and application programs using technical specifications and design documents, with a focus on cloud-native solutions and modern frameworks.
• Providing technical architecture, testing, and support for API and out-of-the-box platform implementations of DocuSign.
• Gather business and technical requirements for projects and use cases.
• Communicate bugs, enhancements, and support requests directly to DocuSign.
• Maintain and support DocuSign eSignature module and Medical Enrollment Automation work.
• Year-end activity to support, create and update forms working with legal department to be used by Brokers.
• User Provisioning, Accounts Setting, Template Configuration.
• Hands on working knowledge with template updates, reports, envelope updates
• Knowledge of DocuSign Connect API.
• Develop the most efficient and cost-effective implementation, leveraging reusable features where possible.
• Support various SaaS products deployed in Microsoft Azure cloud such as RyanTracker Pro and TeamMate Plus.
• Drive operational excellence, including but not limited to Incident Management, process automation leveraging AI, and ensuring smooth deployments for your technology products/platform features.
• Recommend and implement improvements to departmental processes to enhance agility and efficiency.
• Monitor and manage software configuration changes to anticipate and address data reliability and customer satisfaction issues, leveraging cloud monitoring tools and practices.
• Coordinate sustaining support for multiple application platforms or business processes, ensuring seamless integration and operation in a cloud environment such as Ryan Tracker Pro and TeamMate Plus.
• Be self-directed, work with limited management direction and exercise considerable latitude in determining the technical objectives of the assignment.
• Apply significant knowledge of IT and healthcare industry trends.

Qualifications

Your Knowledge and Experience

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a related field (or equivalent experience), and minimum 5 years of prior relevant experience.
• Proven hands-on experience in design, coding, integration, and deployment of applications Solid experience with JavaScript, along with CSS responsive design practices
• Expertise in supporting applications built on .NET (2.0+), Java, hosted across Windows and Linux environments and MuleSoft platforms.
• Familiarity with networking and security protocols including TCP/IP, HTTP, SSL, DNS, LDAP, Active Directory, XML, IIS, authentication protocols, SSH, and SFTP.
• Experience with API integrations using Java, MuleSoft, and other tools is desirable
• Working knowledge of deploying and managing applications using containerization (Docker) in cloud environments like Microsoft Azure, AWS, or GCP is desirable.
• Familiarity with Agile methodologies, service-oriented architecture, and enterprise cloud integration, preferably with experience in Microsoft Azure and virtualization platforms such as Citrix.
• Demonstrated ability to influence and collaborate with stakeholders, vendors, and cross-functional teams, with excellent verbal and written communication skills to translate and execute technical deliverable.
• Preferred experience in the healthcare industry.
• Strong process orientation with the ability to follow and improve procedures for critical maintenance and operational tasks.

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About the Team

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus' vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus' objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California's vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.