Iron Mountain

Document Imaging Supervisor (2nd Shift)

Iron Mountain$74K — $93K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of supervisory experience in a high-volume production environment with a team of 15 employees.
  • Strong knowledge of production management and quality assurance protocols.
  • Proven project management and cross-functional communication skills.
  • High School Diploma or GED (or relevant certification).

Responsibilities

  • Lead day-to-day production operations to meet project goals and timelines.
  • Develop and mentor team members to enhance skills and performance.
  • Ensure compliance with quality standards and resolve customer issues effectively.
  • Maintain high productivity in digital conversion processes.

Benefits

  • Location: Valley Cottage, NY
  • Full benefits starting on Day 1 of employment
  • Monday-Friday schedule from 12:00pm-8:30pm
  • Paid vacation, 7 paid holidays, and sick pay
  • 401(k) with company match and Employee Stock Purchase Program
  • Tuition reimbursement for professional development
  • Comprehensive health, wellness, and retirement plans
  • Opportunities for continuous learning and professional growth.
Full Job Description
Iron Mountain is seeking a highly motivatedImaging Supervisor to join our Digital Solutions team. In this role, you will be responsible for leading daily production activities to ensure efficient and high-quality conversion of physical documents into digital assets. Your leadership will be pivotal in maintaining productivity, fostering a safe and engaged team environment, and ensuring that all project deliverables meet strict customer and quality standards.

What You'll Do (Responsibilities)

In this role, you will:
  • Lead and Optimize Operations: Provide daily direction to the team to accomplish project goals, managing project timelines, quality, and the final outcome of customer orders and digital conversion processes.
  • Develop and Mentor Talent: Lead, mentor, cross-train, and provide accountable standards and measures for the department employees to build a skilled and high-performing team.
  • Ensure Compliance and Quality: Research and resolve customer issues and ensure operations strictly comply with organizational quality standards and policies, as well as local regulatory requirements for handling sensitive customer data.


What You'll Bring (Skills & Qualifications)

The ideal candidate will have:
  • 2-3 years of experience in supervising a team in a high-volume production environment, ideally for a team of about 15 employees.
  • Strong knowledge of production management principles, quality assurance protocols, and document imaging/data capture processes.
  • Proven ability in team leadership, project management, and cross-functional communication.
  • High School Diploma or GED (or relevant certification).


What We Offer (Benefits)
  • Location: 711 Executive Boulevard, Valley Cottage, NY
  • FULL BENEFITS - 1st Day of Employment
  • Schedule: Monday-Friday 12:00pm-8:30pm
  • Competitive Pay with Annual Merit Increases
  • Paid Vacation + 7 Paid Holidays + Sick Pay
  • 401(k) with company match & Employee Stock Purchase Program
  • Tuition Reimbursement
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth.


#OPS

Reasonably expected salary range: $74,500.00 - $93,100.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group

About Iron Mountain

Iron Mountain Incorporated is a global leader for storage and information management services. The company provides solutions for records management, data backup and recovery, document management, secure shredding, and consulting services. Iron Mountain serves more than 225,000 customers in 50 countries and stores and protects billions of information assets, including critical business documents, electronic information, medical data, and cultural and historical artifacts. The company was founded in 1951 and is headquartered in Boston, Massachusetts.
Learn more about Iron Mountain
Size
26,750 employees
Market Cap
$14.7 billion
Industry
Net Income
$342.6 million
Founded
1951
5 Year Trend
+5%
Revenue
$4.1 billion
NASDAQ

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