Full Job Description
AT&T has an opening for a DNOC Lead to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network monitoring and modeling.
Description of Job Duties/Responsibilities:
This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Work to be performed at a government customer site in Aurora, CO.
• Supervise network support and client server specialists in the planning, coordination, and implementation of network operations, maintenance, repair, or upgrades.
• Train and manage a team of network support specialists to provide incident response support to the Tier 2 and Tier 3 network engineers in the resolution of incident tickets.
• Support operations team with administering networks to include hardware, systems software, applications software, and all configurations.
• Develops and implements methodologies for analysis, testing, monitoring, and support of LAN and WAN networks.
• Support the evaluation and implementation of new network technologies into the network to ensure the NOC can provide the client with robust and proactive monitoring of network health.
• Support the analysis of incident trends, escalation of incidents to problems, and development of solutions to resolve network issues.
• Perform configuration management functions to ensure asset management records are accurate and concise.
• Leverage various network tools to quickly identify and isolate customer impacting events on the network
• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents
• Diagnose hardware and software problems and replace defective components
• Layer 1 and Layer 2 network experience.
• Configure and troubleshoot layer 2 switching (VLAN’s).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Viso and Service Now.
Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)
Required Qualifications:
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.
Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.
Ready to join our team? Apply today!
Our DNOC Lead (NE III) (Government) earns between $98,100 - $220,946 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Englewood, Colorado