Full Job Description
The Role
Your role
As a Learning Consultant, you will partner with customers to shape, design, and deliver learning solutions that directly support business and workforce outcomes. This role focuses on understanding customer strategy, translating needs into practical learning programs, and guiding delivery through close collaboration with learning specialists and delivery teams. Success is measured by the relevance, adoption, and impact of learning initiatives on customer goals.
What you will do
• Partner with customers to understand business objectives, capability gaps, and learning priorities
• Recommend learning strategies and solutions that support technical and non-technical skills development
• Facilitate the design and deployment of learning programs aligned to customer goals
• Act as the primary link between customers and internal learning pillars to enable effective delivery
• Guide learning engagements from scoping through delivery, ensuring expectations and outcomes are clear
• Review learning metrics, reports, and feedback to assess effectiveness and inform recommendations
• Collaborate with interdisciplinary teams, including instructional designers, developers, and subject matter experts
• Stay current on learning tools, methodologies, and external trends to inform solution design
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Required skills and experience
• 5+ years of experience consulting with customers on learning, talent, or workforce development initiatives
• Ability to translate business and stakeholder needs into structured learning solutions
• Experience supporting the design or delivery of blended learning programs, such as virtual, classroom, or digital formats
• Experience working with cross-functional teams to deliver learning or development solutions
• Ability to review learning metrics and reports to evaluate outcomes and recommend improvements
• Clear experience facilitating discussions with customers and subject matter experts
• Working knowledge of learning tools, platforms, or learning program delivery models
Preferred skills and experience
• Experience in learning and development, organizational development, or talent-related consulting
• Familiarity with instructional design principles or learning experience design
• Experience supporting large or complex learning programs across multiple stakeholder groups
• Exposure to performance support tools, job aids, or technical documentation
• Background working in enterprise or technology-focused environments
The base compensation range for the position in the U.S. is -$79,920 to $152,160 based on a full-time schedule reflects the minimum and maximum target compensation Kyndryl, in good faith, believes it may pay for the role at the time of this posting.
Your actual compensation may vary depending on multiple factors legally permitted in the applicable jurisdiction, including, but not limited to, geography, relevant job-related skills, education and experience, certification and licenses, internal pay equity, and market and business consideration.
The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:
California (San Francisco Bay Area): $95,880 to $182,520
California (All Other): $87,960 to $167,400
Colorado: $79,920 to $152,160
Massachusetts/ Virginia: $79,920 to $167,400
New York City: $95,880 to $182,520
Washington: $87,960 to $167,400
Washington DC: $87,960 to $167,400
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
