What You Will Do in This Role?The Divisional Clinical Engineering Manager is a key leadership role responsible for providing oversight and direction across multiple sites and states within the Southcentral Division. You will lead Technical Service Managers, Supervisors, Biomedical Technicians, and Field Service Technicians while driving operational excellence and business growth.
360 Program Implementation Support:- Assist the 360 Program Implementation Manager in planning and executing program components
- Actively lead and participate in weekly implementation calls
- Support onboarding and training of implementation team members
- Collaborate on assessments, data gathering, and proposal development
- Provide leadership support to implementation teams as needed
- Perform other duties as assigned
Customer Relations:- Build strong relationships with customer champions and act as an operations liaison
- Support Sales teams by preparing and presenting operational data for Quarterly Business Reviews (QBRs)
- Ensure accurate billing documentation and regulatory compliance
- Assist with monitoring and collection of Accounts Receivable (A/R)
- Partner with customers and sales to maintain and grow divisional revenue
- Establish credibility and trust with administrators, clinicians, and staff
Hiring & Training:- Identify and adjust staffing needs aligned with revenue and EBITDA targets
- Partner with Human Resources to recruit, assess, and onboard new employees
- Lead onboarding utilizing CES training materials to drive engagement and consistency
- Develop high-performing teams through training and Best Practice initiatives
Field Support & Projects:- Drive continuous improvement through process, technology, and operational enhancements
- Collaborate with field operations teams to improve performance and outcomes
- Conduct quality audits as needed
- Support enhancements across systems (Central, inCommand, inCare, in-Service)
- Act as the "Voice of the Field" to represent divisional needs and insights
What You Will Need for This Role?Required Experience:- Business and Financial management expertise to assist with contract, account margin and budget management, and P and L experience.
- Advanced computer skills required (Microsoft Power Point, Word, & Excel)
- Attention to detail, organization, and time management skills
- Ability to multi-task
- Willingness to share specialized knowledge with others to increase overall team effectiveness
- Ability to travel up to 90% of time
- Ability to engage and actively participate in department initiatives
- Communicates effectively through written and oral communication
- Presents a positive, professional, customer-focused attitude with a passion to succeed
- Identifies skill development areas and take the initiative to learn new processes and technologies
- Works to display Customer Care Team Vision and Mission initiatives
- Ensures accountability and produces high quality work
- Willingness and desire to learn and continuously improve
Required Skills & Abilities:- Bachelor's degree in a biomedical engineering, electronics or related field preferred.
- Minimum of 7-10 years of professional experience in
- Knowledge of the healthcare industry, including and understanding of hospital operations or alternate care providers.
- Worked within a healthcare facility and undergone implementation and management of the Medical Equipment Management Plan.
- Knowledge and experience working with the Joint Commission (JCAHO) and Del Norske Veritas (DNV GL).
- Knowledge and experience with High end Modalities such as Anesthesia and Diagnostic Imaging including repair and maintenance of this equipment.
- Valid Drivers License.
Primary Job Location:Oklahoma City District
Additional Locations (if applicable):Dallas District, Houston District, Kansas City District, St. Louis District
Job Title:Divisional Clinical Engineering Manager
Company:Agiliti
Location City:Oklahoma City
Location State:Oklahoma
