Position Summary The Division Quality Director role leads the quality function for the Commercial Flight Controls Division, championing the Parker Lean System and quality philosophy. This role has responsibility to develop, implement, and maintain an effective quality management system aligned with organizational goals, customer expectations, and industry standards. Drives continuous improvement through ISO 9001 compliance, problem-solving tools, prevention methods, and quality-at-source initiatives. Serves as the Division's Quality Representative.
Scope & ReportingThis role reports directly to the Division General Manager, with a strong dotted line to the VP of Quality. As part of the senior level division staff, this role is a critical part of the leadership team responsible for leading a large, complex aerospace business.
As the Director of Quality, this role leads a team of leaders in overseeing all quality functions including supplier quality, customer quality, internal production quality, inspection and audits. Collaborates across all division functions, suppliers, customers, and regulatory bodies to ensure compliance and quality excellence.
Key Responsibilities- Communicate customer, regulatory, and internal quality requirements to all stakeholders.
- Ensure documentation and execution of the quality management system meet corporate and regulatory standards.
- Train and develop personnel to uphold quality standards and competencies.
- Manage internal, customer, and third-party audits, ensuring timely and effective resolution of findings.
- Oversee corrective actions and root cause analysis to address nonconformities and complaints.
- Utilize performance metrics to monitor quality, customer satisfaction, and cost of poor quality; drive targeted improvements.
- Partner with supply chain to develop and implement supplier quality strategies, including capability assessments and monitoring.
- Collaborate with engineering on product development and design reviews to ensure quality and reliability.
Qualifications- Bachelor degree in Engineering or related technical field; MBA or advanced technical degree preferred.
- 10+ years of progressive quality leadership experience, with at least 5 years leading a quality department in a large, complex manufacturing business; aerospace background required.
- Expertise in AS9100 Quality Management Systems.
- ASQ certifications preferred (CQE, CSSBB, CQMgr).
- Proficient in Lean, Six Sigma, Statistical Process Control, and Failure Mode & Effects Analysis.
- Strong leadership, project management, facilitation, and problem-solving skills.
- Excellent verbal and written communication skills; experienced in presenting to executive leadership.
Come join the Parker Aerospace Team!Benefit & Retirement Plans Parker offers competitive benefit programs, including:• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
• Career development and tuition reimbursement
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and 13 Company-Paid Holidays.
