Salary: $81,192.00 - $146,166.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 191973
Agency: Department of Children's Advocacy
Division: Guardian ad Litem
Opening Date: 08/25/2026
Closing Date: 9/3/2026 11:59 PM Eastern
Agency Specific Application Procedures:: All applicants must apply online.
Class Code:: AH50
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN12
Hiring Range - Min.: $79,600.00
Hiring Range - Max.: $115,180.00
Job Responsibilities
Are you an experienced professional looking for new opportunities to further your career? The SC Department of Children's Advocacy is seeking a hardworking and dependablecandidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service.
Responsibilities of the Division Director:

Ensure that all divisions are in compliance with Department of Children's Advocacy (DCA) standards. Develop a strategy and infrastructure for effective mission-drive quality assurance, training, recruitment and data integrity program. Ensure that staff and volunteers are trained and ensure quality standards are adhered to within each division to be successful in their positions. Interpret information for use in development of strategic plans for the DCA. Participates in the decision and policy making process for the DCA.

Under limited supervision, this position will manage the Program Integrity and Volunteer Development Division which provides training, recruiting, quality assurance and data/research support to each division in the Agency. Must be able to maintain confidentiality and use discretion within the agency. This employee will serve as the Director for the Program Integrity & Volunteer Development Division. The director must be knowledgeable about the mission, vision, and purpose of the agency. This employee must have experience and demonstrated skills to effectively engage in strategic planning and initiatives, project management, quality assurance, training, research and data collection
and analysis. Must have advanced computer skills in word processing, spreadsheets and program database management. Ability to manage work and provide guidance to employees. Knowledge of laws, regulations, policies and procedures relevant to the agency. Must possess excellent communication (written and verbal) skills. Must be able to maintain confidentiality and use discretion within the program.

• Supervises staff to include preparing performance planning and evaluation documents and related personnel paperwork. Coaches, counsels and trains employees. Establishes and monitors work processes. Implement management policies and initiatives and promote teamwork.
• Develops, implements, and monitors quality assurance guidelines for DCA divisions.
• Analyzes division data to determine trends and makes recommendations in identified problem areas.
• Oversee development of strategy and infrastructure for effective mission-driven volunteer recruitment, engagement, and retention.
• Oversee the development of curricula and implementation of training across the agency.
• Complete any special projects assigned by supervisor.

Minimum and Additional Requirements

• A bachelor's degree and relevant program experience. Two (2) years of program management experience in quality assurance, training program delivery, or data analysis

Additional Requirements:

• Position may require overnight travel.
• Position may require the employee to work evenings and weekends.
• Position requires routine driver duties.
• Position requires frequent stooping and/or bending.
• Position requires frequent lifting: 25 lbs.
• Position requires non-essential declaration.
• Position may be required to report to work during emergency situations.
• Must have valid driver's license.
• Must possess strong oral and written communication skills.

Preferred Qualifications

• A master's degree in public administration, Human Services, Business Administration, or a related field. Five (5) or more years of experience in quality assurance, training, and data/research. Demonstrated experience supervising professional staff and managing multi-layered program teams. Experience designing state-wide volunteer recruitment or engagement infrastructure.

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.

• Yes
• No

02

Do you at least possess a bachelor's degree and relevant program experience and Two (2) years of program management experience in quality assurance,training program delivery, or data analysis?

• Yes
• No

03

Please briefly describe your experience as it relates to this position.
04

Do you at least have a master's degree in public administration, Human Services, Business Administration, or a related field and five (5) or more years of experience in quality assurance, training, and data/research?

• Yes
• No

05

Can you demonstrate experience in supervising professional staff and managing multi-layered programming teams?

• Yes
• No

06

Can you demonstrate experience in designing state-wide volunteer recruitment or engagement infrastructure?

• Yes
• No

07

Do you possess a valid Class D driver's license, or if you do not already have one, do you have the ability to obtain a Class D driver's license?

• Yes
• No

08

Are you willing to work evenings, weekends and during emergency situations?

• Yes
• No

09

Are you willing to travel overnight?

• Yes
• No

10

Are you willing to complete routine driver duties?

• Yes
• No

11

Are you able to frequently lift up to 50 lbs. with or without accommodation (ADA)?

• Yes
• No

12

Do you have the ability to communicate effectively?

• Yes
• No

13

Are you willing to travel for work when required?

• Yes
• No

14

How did you hear about this position?

• SC State Jobs Website - jobs.sc.gov
• Indeed.com
• LinkedIn.com
• A current employee
• A former employee
• Other (please specify below)

15

If you answered "other" to the question above, please specify where you heard about this position below.
Required Question