Kroger

DIVISION ASSOCIATE RELATIONS MGR

Kroger$75K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in labor relations or comparable field
  • Excellent written and oral communication skills
  • Strong organizational and planning abilities
  • Proficient in Microsoft Office
  • Skilled in conflict resolution and maintaining confidentiality
  • Self-motivated with a focus on high standards
  • Collaborative team player with motivational skills

Responsibilities

  • Manage and implement labor strategy in line with corporate goals
  • Establish best practices for grievance handling and employee surveys
  • Conduct necessary labor and employee relations training
  • Ensure compliance with federal and state labor laws
  • Investigate and resolve Ethics Point Hotline calls
  • Identify trends and take actions to improve associate relations
  • Administer local reorganizations and associate relations activities

Benefits

  • Collaborative work environment with supportive leadership
  • Opportunity for professional growth and development
  • Emphasis on corporate values of respect, honesty, and diversity
  • Engagement in strategic decision-making processes
  • Travel opportunities to support business units
Full Job Description
Job Description

Responsible for leading the effective and consistent administration of the collective bargaining agreements. Work collaboratively with assigned division/business unit leadership/corporate labor staff to align labor agreements with the philosophy of the overall company labor strategy. Responsible for grievance administration, EEOC trends, Associate Insight Survey action plans, Exit Interview survey trends, and Ethic Point inquires. Responsible for ensuring Human Resources leadership is aligned with the overall action plan and that such plan is part of the overall enterprise Human Resources plan. Help track progress on established goals and objectives for the function. Serve as the key contact and resource for contract negotiations and Trust Fund activities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

- Manage and implement labor strategy, ensuring it aligns with the corporate labor strategy
- Ensure that action plans related to the establishment of best practices for grievance handling, EEO complaints, Ethic Point inquires, Exit Interview Surveys and Associate Insight Surveys are established
- Ensure required labor and employee relations training is conducted for the division/business unit
- Ensure compliance with all federal and state labor and employment laws
- Ensure calls to the Ethics Point Hotline are investigated and brought to closure in a timely manner
- Partner with the corporate team to identify trends associated to establish actions to improve our overall associate relations
- Administer any local reorganization, layoffs or reduction in force situations and helps coordinate associate relations activities related to new projects
- Educate and advise management in the administration of progressive discipline
- Administer grievance and complaint resolution processes with focus on resolving grievances at the informal step of the grievance process
- Work with Legal and, upon request, represent company in labor/employment or legal matters and in litigation initiated by associates through local unions, governmental agencies and civil disputes
- Represent division and participate in labor agreement negotiations, provide support and information for negotiations
- Maintain current information within operating area of union and non-union organizations; maintain copy of all competitive contracts and area information related to area contracts and competition
- Travel up to 50% of time to support business units
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- 5+ years of experience in labor relations or comparable experience
- Excellent written/oral communication skills, planning, and organizational skills
- Demonstrated ability to protect highly confidential and sensitive information
- Advanced proficiency in Microsoft Office
- Skilled in conflict resolution
- Self-motivated with strong initiative to achieve high standards/results
- Strong team player with the ability to assist in building teams and motivate others

Desired
- Bachelor's Degree
- Any store leader or assistant store leader experience

About Kroger

Kroger serves customers and the community, how we innovate, and who we hire.

Kroger Careers

Joining Kroger means becoming part of a historic company committed to transforming the grocery industry. As one of America's largest retailers, Kroger offers unparalleled job opportunities, fostering a culture of innovation, leadership, and diversity.

Work You'll Do

At Kroger, every position contributes to our mission of feeding the human spirit. We are looking for professionals who are eager to drive change and master their career journey through various employment paths, from in-store roles to corporate positions.

Innovate and Lead

Embrace the chance to be at the forefront of industry innovation with Kroger. Our team is dedicated to implementing sustainable practices and technologies that enhance customer experience and community well-being. Your skills in leadership and innovation will find a nurturing home here, pushing the boundaries of what a grocery company can achieve.

Grow with Us

Kroger is not just a company; it's a place where you can grow. We invest in our team's growth through comprehensive training programs, leadership development, and opportunities for advancement. Diversity and inclusion are at the heart of our culture, ensuring every team member can thrive.

Be Part of a Great Team

Our team at Kroger is diverse, skilled, and driven—united by a shared commitment to our customers and each other. Working here, you'll engage in meaningful work that directly impacts communities, supported by a network of colleagues who are as passionate about their careers as you are.

Internship and Training Opportunities

Start your professional journey with Kroger through our internship programs or dive into our diversity training initiatives that prepare you for a long-term career with us. These programs are designed to enhance your skills and ensure you are well-prepared for the challenges and opportunities ahead.

Benefits That Matter

Kroger offers a competitive benefits package that supports the health, well-being, and financial security of our employees and their families. From healthcare to retirement plans, we provide the benefits you need to secure your future.

Explore Job Opportunities

Whether you're starting your career or looking to make a change, Kroger offers positions that match your skills and interests. From part-time jobs to full-time careers, our hiring process is designed to find the best fit for both you and our company.

Stay Connected

Join our team and stay connected with the latest in career opportunities and company news. Network with professionals across the company and industry, gaining insider perspectives that can help propel your career forward.

Search Kroger Jobs

Ready to take the next step in your career? Search open positions at Kroger, tailor your resume, and prepare for an interview that could lead to your next professional adventure. We're excited to see how your talents can help shape the future of Kroger.

Keep Up to Date

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Kroger. Join Kroger, where your career is nurtured, your innovation is valued, and your growth is guaranteed.
Learn more about Kroger
Size
420,000 employees
Market Cap
$32.4 billion
Industry
Net Income
$2.5 billion
Founded
1883
5 Year Trend
+3.6%
Revenue
$132.4 billion
NASDAQ

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