University of Miami

Division Administrator, Clinical

University of Miami$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field
  • Minimum 5 years of relevant experience
  • Ability to direct, manage, implement, and evaluate department operations
  • Proven skill in establishing and supporting department goals aligned with strategic plans
  • Demonstrated ability to effectively plan, delegate, and oversee team operations
  • Sound judgment in making critical decisions
  • Strong commitment to the University's core values and relationship management

Responsibilities

  • Analyze practice operations to recommend enhancements or improvements
  • Develop and maintain systems for managing and reporting division activities
  • Foster positive relationships with faculty and staff
  • Lead development of business strategies to support division and Health System goals
  • Oversee employee and physician performance management processes
  • Support workforce development and assess continuing education needs
  • Monitor staff and physician satisfaction for ongoing improvement
  • Direct strategic planning for clinical program goals
  • Review financial and productivity reports for the division
  • Manage business plan development for capital projects
  • Coordinate revenue cycle management policies and procedures
  • Assess and ensure compliance with internal controls and University policies

Benefits

  • Comprehensive medical and dental coverage
  • Tuition remission for employees
  • Opportunities for professional development
  • Collaborative work environment in a prestigious institution
  • Potential for involvement in fellowship program oversight
Full Job Description
The University of Miami/UHealth Department of Obstetrician & Gynecologist (OBGYN) has an exciting opportunity for a full-time Division Administrator, Clinical to work in Miami, FL. The Division Administrator, Clinical works in conjunction with the department's administrators to provide leadership to the assigned functional area within the organization. The incumbent analyzes practice operations and needs to determine potential enhancements or improvements to operational procedures and develops supporting patient accounting policies and procedures. • Ensures compliance with established policies and procedures. • Develops and maintains systems for managing and reporting the division's activities. • Maintains close liaison and positive working relationships with faculty and staff. • Provides leadership in developing business strategies and tactics to support the goals of the division and Health System's strategic plans for market growth and development. • Oversees the performance management processes and outcomes for employees and physicians. • Supports professional development of the workforce and performs needs assessments to determine continuing education needs of staff. • Monitors staff and physician satisfaction. • Supports quality improvement processes and pursues the spread of best practice in operations consistent with overall network goals. • Directs the planning and strategic formation of clinical program goals. • Analyzes and reviews financial and productivity reports. • Oversees business plan development for capital projects. • Provides overall administrative direction and coordination for revenue cycle management policies, procedures, and programs. • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Department Specific Functions • Daily management and operations of the GYO Division administrative back end operation, leading the team of surgical schedulers, clinical business operations representatives, and any incoming administrative roles • HR management of the team including recruiting, hiring, coaching, and providing performance evaluations • Assistance and oversight of the GYO fellowship program, working closely with the Faculty Fellowship Director • Financial oversight of the Division's budget, managing expenses, forecasting needs, and working with SAO to build annual capital and operational fiscal needs/business plans • Liaison to the various clinical site leadership points of contact: troubleshooting clinic issues, managing space, handling escalation of patient issues • Collaborative work with interdepartmental contacts, including patient experience, medical finance, human resources, research, ACGME, IT, etc. • Working closely with the Division Chief and SAOto establish desired monthly reporting, performance improvement projects, and overall patient experience improvements across all sites • Faculty liaison for any Divisional issues, rounding with providers regularly to assess satisfaction, areas for improvement • Pull weekly Open Encounters and share with providers. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS • Bachelor's degree in relevant field • Minimum 5 years of relevant experience • Ability to direct, manage, implement, and evaluate department operations. • Ability to establish department goals and objectives that support the strategic plan. • Ability to effectively plan, delegate and/or supervise the work of others. • Ability to exercise sound judgment in making critical decisions. • Commitment to the University's core values. • Ability to maintain effective interpersonal relationships. Any relevant education, certifications and/or work experience may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. Job Status: Full time Employee Type: Staff

About University of Miami

The University of Miami is a private research university in Coral Gables, Florida. The university offers 132 undergraduate, 148 master's, and 67 doctoral degree programs, of which 63 are research/scholarship and four professional areas of study. The university's research expenditures in the 2018–2019 fiscal year were $358.9 million, the highest of any university in Florida and 45th in the nation. The university comprises 11 schools and colleges, including the Leonard M. Miller School of Medicine in Miami's Health District, a law school on the main campus, and the Rosenstiel School of Marine and Atmospheric Science focused on the study of oceanography and atmospheric sciences on Virginia Key, with research facilities at the Richmond Facility in southern Miami-Dade County.
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